Technical Support Assistant
Resume:
Annette Bevans
************@*****.*** 919-***-****
Raleigh, NC 27610
Education
North Carolina Central University, Durham, NC Expected Graduation: May 2013
Bachelor of Public Administration
Bachelor of Business Administration
Concentration: Computer Information Systems
University of the Virgin Islands, St. Croix August 2011- December 2012
National Student Exchange Participant
Professional Experience
Office of the Lieutenant Governor of the Virgin Islands, Christiansted, VI MIS FALL INTERN October 2012- January 2013
Create and maintain employee contact and technical support history database system.
Troubleshoot and clean former employee computers and re-configure for current use
Solve employee technology problems through telephone and remote troubleshooting when required
University of the Virgin Islands, Kingshill, VI FACILITY ASSISTANT January 2012- December 2012
Orchestrated the planning and location set-ups of university events
Led a team of 4 individuals in on site equipment arrangements
Record employee time sheet records and direct to the appropriate University personnel for filling
Southerners of New Ground, Durham, NC SUMMER INTERN June 2011- August 2011
Research, and write full length reports for S.O.N.G. and the organizations funders.
Assist in planning and organizing the NC leadership conference for over 100 participants
Provide technical support to the NC team, by assisting with computer program malfunctions
Frontline Solutions, Durham, NC
PROJECT ASSISTANT September 2010- May 2011
Research, write, and edit memos, reports, and concept papers for Frontline Solutions and its clients
Execute scheduling and travel arrangements for owners
Provide administrative, financial, and operations support to the firm
Democratic Congressional Campaign Committee, Durham, NC
PROFESSIONAL FUNDRAISER June 2010- October 2010
Exceeded the $60 hourly fundraising goal
Increased conversion rate of donors from 5% to 20%
Improved public awareness of 2010 Midterm elections
Leadership
UVI Student Government Association
CLASS SENATOR August 2011 - Present
Act as a liaison between the students, the academic leaders and the Students’ Association
Take lead in organizing all events targeted towards members of my respective class
Ensure that your classmates are properly represented and completely informed
Creating Open Lives and Organizing for Real Success (COLORS) of NCCU
PRESIDENT January 2010- May 2011
Handle all official business of the organization. Preside over all meeting and authorize all financial transactions.
Took responsibility to organize forums and conduct programming for the organization.
Created an open line of communication between various community and campus groups and the general body members
100 Black Women of NCCU
DIRECTOR OF PUBLIC RELATIONS August 2009- May 2011
Design and write publicity materials including newsletters, fundraising letters, and volunteer recruitment presentations
Led several other students in organization of publicity for events throughout the year.
Liaise partnering organizations to provide quality programming publicity throughout the campus
Skills
Expert knowledge of all Microsoft computer software packages. Some networking experience. Some Java and HTML programming experience.
Other Experience
University of the Virgin Islands 13D Student Entrepreneurial Competition- Finalist 2012
Delta M. Jackson- Dorsch Residence Hall Council- President 2011- 2012
Team PARADYCE Social Organization- Member 2008-2009, Secretary 2009 – 2010, Treasurer 2010-2011
Project Save a Fellow Eagle –Member 2009 – 2010, Outreach Coordinator 2010-2011
Student Judicial Court 2009 – 2010
American Diabetes Association Volunteer 2009 – 2010
NCCU Student Government Association Elections Committee 2009-2010
Other Jobs
The Fresh Market, Raleigh, NC- Counter Clerk April 2008 – August 2009
Hollister Clothing Co., Raleigh, NC- Impact Team Member June 2007- February 2008
Contact this candidate