Customer Service Quality Assurance

Carmen Julia Pena Mendez

Cel 438-***-****, Home 450-***-****

*** ******** ******* *** ***, Longueuil, Qu bec J4L 1S5

****************@*******.***

Has a Reputation for effective team management, quality office

administration and strong organizational techniques. Has an excellent

written/oral communication skill. Succeed within fast-paced environments.

Posses' solid multi-tasking and time management skills.

Education

. 2011 Business Management

APEC University, Dominican Republic

. 2006 Technical Proficiencies

Microsoft Word, Excel, Power Point, Outlook

Languages

. Spanish Mother Tongue

. English Advanced knowledge

. French Basic knowledge

Experience

January 2012 - January 2013 General Ledger Accountant

Fenwal, Fresenius KABI Santo Domingo, Dominican Republic

March 2010 - December 2011 Cost Account Assistant

Eaton Corporation Santo Domingo, Dominican Republic

Oct 2006 - Feb 2010 Quality Assurance Analyst (Customer service)

Rococo Investments Santo Domingo, Dominican Republic

June 2006 -Sept 2006 Waitress

Williams Coffee Toronto, Canada

June 2005 - May 2006 Receptionist

Laboratorio de referencia Santo Domingo, Dominican Republic

Carmen Julia Pena Mendez

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Carmen Julia Pena Mendez

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