Service Home Health

Evelyn Nieves

** * ***** **., ***. #Bsmt. *, Bronx, NY 10453 917-***-**** ***********@*****.***

SUMMARY OF QUALIFICATIONS

• Background includes extensive experience and training in service coordination, staff training and supervision, scheduling, advocacy, counseling, referrals, community outreach, record keeping, reports/documentation

• Ability to work well under pressure and handle multiple tasks; interact effectively with people from diverse backgrounds; highly self-motivated; work well independently and as part of a team

• Computer Skills: Microsoft Office, Typing (50wpm)

• Bilingual: English / Spanish

• New York State Driver’s License

EDUCATION

Lehman College, Bronx, NY - Associates Degree in Early Childhood Development

New Path, Inc., Queens, NY - Service Coordinator Certification

EXPERIENCE

Home Care Coordinator

• Responsible for coordinating the in-home placement of Home Health Aides

• Administered Home Health contracts with hospitals, nursing homes and Home Attendants

• Other duties included ensuring patients were provided with Aides, following up to ensure quality care, assisting patients with additional resources, record keeping, and preparing reports

• Experienced in HCP and Crescent Programs

• Effectively managed a caseload of 50 or more patients

Service Coordinator

• Introduced FAP (Families as Partners) Program during initial home visit

• Scheduled and prepared families for IFSP meetings, empowering parents to become effective advocates on their children’s behalf

• Assisted families to navigate the Early Intervention system, served as an advocate, provided counseling and taught them CPSE transition procedures

• Scheduled and verified site evaluations and helped families choose a site

• Conducted 6-month and annual review of services, and ensured that all services were provided

• Prepared all notes and documentation of family progress

• Conducted outreach work with clinics/hospitals in the community and foster care referrals

• Served as Acting Supervisor at New Path; this involved training and supervising Service Coordinators, serving as liaison with families, ensuring that all cases were properly followed up, resolving problems, and maintaining all notes and progress/reports

Case Aid

• Supervised family visits with children and their biological parents

• Conducted home visits to ensure welfare of children

• Provided transportation to and from homes, court, and foster homes

• Performed Clerical work, filing, and billing

EMPLOYMENT HISTORY

Personalized Home Care, Yonkers, NY Home Care Coordinator July 2011 – October 2011

People Care, Inc., New York, NY Home Care Coordinator November-2009-October-2010

Family Hope Living Center, Yonkers, NY Service Coordinator May-2008-October 2009

Thera Care, Bronx, NY Service Coordinator March- 2004 – October 2008

New Path, Inc., Queens, NY Service Coordinator June-2000-October 2003

St. Dominic’s Family Service Center, Bronx, NY Case Aid May 1996 – June 2000

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