Sales Representative Customer Service

William B. Alexander

**** ***** **** *****

Mesquite, Texas 75150

************@***.***

214-***-****

OBJECTIVE

Seeking a route sales/delivery position that will allow for company and individual growth in a fast paced,

challenging sales market.

SUMMARY

Over nineteen years experience in route sales, full service and special events, with proven ability to

generate revenue, exceed quotas and deliver unsurpassed customer service. Analyzed customers needs

and recommended appropriate products for new aged beverage brands. Built a rapport with customers and

proposed different products and services based on account history. Demonstrated ability to establish new

accounts, and maintain customer satisfaction. Major accounts included area independent school districts,

hospitals and grocery stores.

EXPERIENCE

Borden Dairy, Dallas, Texas

Route Sales Representative 2011- Present

Delivery of dairy products in the DFW area including school districts, grocery stores and restaurants.

Responsible for ordering next day deliveries, inventory control, cash and charge accounts and customer

service satisfaction.

Oak Farms Dairy, Dallas, Texas

Route Sales Representative, 2004-2010

Delivery of dairy products to assigned accounts operated a Norand hand held device to access customer

account information and inventory reconciliation. Managed daily cash balances, responded to customer

service issues promptly.

Dr. Pepper Bottling Company, Irving, Texas

Full Service Representative, 1999-2002

Responsibilities included delivery of products to assigned accounts, maintenance of beverage machines,

hot shot deliveries, initiated new accounts and responded to customer services issues in a timely manner.

Managed daily cash balances, cash deposits and inventory reconciliation, operated Norand had held

device to access customer account information generate sales invoices and inventory control.

PepsiCo, Mesquite, Texas

Full Service Representative, 1989-1997

Delivery of beverage products to assigned area accounts, maintenance of beverage machines and

responded to customer issues promptly. Managed daily cash balances, cash deposits and daily inventory

reconciliation. Operated Fujitsu hand held device to access customer account information to generate sale

invoices and inventory control.

EDUCATION

North Mesquite High School - Diploma

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