Customer Service Management
Resume:
JENNIFER WILLIAMS
Olmsted Falls, Ohio
*********************@*****.***
EXECUTIVE SUMMARY
Ten years’ financial business experience with a for-profit museum, retail store, restaurants, corporate/family office, and
small businesses. Detail-oriented accounting professional with exemplary analytical and organizational skills.
Demonstrated ability to streamline accounting operations and financial analysis that increase efficiency and accuracy.
Motivated to work in a team environment and self-direct with a personal commitment to organization’s success. Solid
track record of consistently exceeding corporate goals through effective time management, decision making and problem
solving skills.
CORE SKILLS
General Ledger Financial Statements Financial Analysis
Budgeting Management Discussion & Analysis Cash Management
Tax Reconciliation Audit Point of Sale
Investment Analysis & Reporting QuickBooks PerTrac Investment Software
Outlook/Excel/Word/PowerPoint Great Plains Dynamics Internal/External Reporting
PROFESSIONAL EXPERIENCE
THE MALRITE COMPANY- BEACHWOOD, OHIO MARCH 2008-
PRESENT
Financial Analyst
Interim Controller – The International Spy Museum
Manage the monthly accounting processes, annual audit preparation, tax to book reconciliation for corporate office and
several private investments, as well as, prepare monthly investment reporting package for family office portfolios.
Accounting
o
Oversee personnel and functions of Accounting Department for a for-profit museum, retail store, three
o
restaurants and two wine
Prepare monthly financial statements including Management Discussion & Analysis
o
Prepare annual budget through coordination with multiple departments
o
Prepare annual audit work papers and coordinate completion with audit firm
o
Investments
o
Update monthly investments values for two foundation and family investment company
o
Prepare monthly portfolio performance reports compared to benchmarks
o
Update investment database and process investment analytic reports for management review
o
Prepare portfolio analysis of underlying holdings including fixed income yield to maturity analysis and
o
unrealized gain/loss position
Taxes
o
Reconcile total year transactions to 1099 and K-1 statements
o
Communicate and coordinate corrections of 1099 statements with BNY Mellon
o
Coordinate preparation, review and reconcile 1065, 1040, 990PF and 990T with CPA tax firm
o
Review and respond to IRS and state inquires
o
Financial Analysis
o
Prepare monthly 529 reports to communicate balances and performance compared to benchmark
o
Liaison with IT department to develop and reconcile internal reports for operating entities
o
BALANCED SOLUTIONS - FREDERICKSBURG, VIRGINIA AUGUST
2005- MARCH 2008
Owner
Fullfill the weekly Accounting, Human Resources, and Marketing necessities of small businesses in residential electrical,
real estate sales, real estate closings, property management, and marketing consultation.
Manage weekly cash flow, process accounts payable and payroll including payroll tax submission
o
Increase revenue through expanded marketing and better customer service
o
Analyze cost of goods sold to determine and implement increase in prices
o
THE INTERNATIONAL SPY MUSEUM – WASHINGTON, DC JULY 2002- AUGUST 2006
ACCOUNTING MANAGER 2005-
2006
SENIOR ACCOUNTANT 2004-
2005
STAFF ACCOUNTANT 2002-
2003
Manage the daily, monthly, and annual accounting activities for the first for-profit mixed use museum solely dedicated to
the history of espionage.
Design, implement and maintain procedures to ensure accurate cash handling, revenue and expense recognition
o
and reporting to management
Manage daily activities of accounting staff including cash/credit card reconciliation, flash report preparation, and
o
accounts payable processing
Prepare monthly journal entries, Income Statement, Balance Sheet, Cash Flow and Management Discussion &
o
Analysis
Prepare balance sheet reconciliations for annual audit including physical inventory observation and reconciliation
o
EDUCATION
OLD DOMINION UNIVERSITY – NORFOLK, VIRGINIA
2002
Bachelor of Science, Accounting & Finance
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