MICHAEL OPET

**** ****** ******, ********, ******** 19703

302-***-****

484-***-****

abolo3@r.postjobfree.com

SYSTEMS ADMINISTRATOR / NETWORK ADMINISTRATOR / NETWORK ENGINEER

PROFILE

Technically sophisticated, accomplished, and results-driven professional, with broad-based experience and adeptness in information technology management, network operations, and system administration. Demonstrated mastery in identifying technology needs, formulating solutions, and implementing systematic methods to advance operational process, achieve interventions, and adapt to new technologies. Proven expertise in designing and completing various programs, projects, and assigned tasks simultaneously and without error, ensuring smooth and productive operations.

- Proficient with Cisco router, switch, and ASA with IPS configuration, design, and management; complemented with in-depth familiarity with companywide Email management solution.

- Skilled at patching servers and workstations as well as all other devices; able to design, configure, and maintain virtual environments through VMware ESX and Virtual Center.

- Equipped with strong leadership, analytical, problem-solving, interpersonal, and communication skills; with outstanding ability to instill common vision and motivation, leading teams to overcome complex challenges with timely solutions.

AREAS OF EXPERTISE

SQL Installation and Administration

Exchange Installation, Configuration, and Management

Technical Support and Troubleshooting

Project Management and Development

Cisco VoIP Configuration and Management

Website Management and Security Remote Access Design and Monitoring

Technology and Process Improvements

Network Security (Internal and External)

Enterprise Endpoint Security

Technology Needs Assessment

Leadership, Training, and Team Building

TECHNICAL SKILLS

NETWORK TECHNOLOGIES TCP/IP Protocol Stack - DHCP- DNS - Active Directory - SMTP - SNMP

Ethernet 802.11- LAN/WAN - Routers and Switches - Group Policies - Telnet - NAT - VPN

OPERATING SYSTEMS Windows 2003 - Windows 2008 - Windows 2008 R2 - VmWare ESX

APPLICATIONS Exchange - Cisco IOS - McAfee Enterprise - Checkpoint Endpoint - MS Office Suite

VMware - Workstation - VMware Protect - Cisco Anyconnect - SQL Server

PROFESSIONAL EXPERIENCE

DELAWARE COUNTY WATER CONTROL AUTHORITY, Chester, PA

Systems Administrator 1992–Present

KEY ACHIEVEMENTS

- Designed, implemented and troubleshoot the company’s network that began as 2 Servers and 10 Workstations, subsequently expanding 25 Servers and 80 Workstations.

- Reduced the company’s spam by 80% through execution of Email Firewall with Real-Time Blacklist for Incoming Emails; incorporated Email Archiving solution that retained all incoming and outgoing Emails needed for recovery or Legal Litigation.

- Minimized the Companied Carbon Footprint and Power consumption by 70% through development, roll out, and repair of Virtual Environments using VMware, thereby reducing number of physical servers from 14 to 4.

- Played an instrumental part in the design and implementation of a Cisco VoIP system that decreased the Telecommunications costs.

- Redesigned an efficient Active Directory Environment; incorporated Group Policies for Security and Support.

NETWORK ADMINISTRATION

- Apply keen oversight in the development, maintenance, and security of both internal and external network as well as the configuration of both web full Cisco Web VPN connections.

- Handle and repair Cisco VoIP phone system, including additional new phones, voicemail configuration, auto attendant modification, and technical troubleshooting.

- Manage and monitor the arrangement and repair of network security, involving adding an employee Internet filtering device, Cisco ASA with IPS module, and workstation endpoint security using checkpoint.

- Organize, patch, and optimize both servers and workstation, involving testing patches prior to rolling out into the productions area.

- Exemplify proficiency in the installation, maintenance, and execution of all companies SQL databases as well as management of company external website’s security, content, and availability.

- Assume full accountability over all back-up and restoration, including disaster recovery tests and disaster recovery document.

- Provide a step-by-step procedure to redesign the network from starch through formulation of a detained document of the network.

- Conceptualize and develop a test environment to evaluate overall network prior to introduction in the production environment.

TECHNICAL SUPPORT AND TROUBLESHOOTING

- Display technical acumen in performing diverse tasks, such as security and repair of smartphone access to the Exchange server as well as configuration and monitoring of Cisco routers, switches, and firewalls.

- Utilize Microsoft Exchange in designing and troubleshooting company email system; check and administer company email archive device for email maintenance within three years.

- Demonstrate ways to recover systems from the beginning to the end through creation of a DR recovery document.

- Expertly administer all help desk requests, including workstation replacements, hardware issues, application problems, and any network-related issues with the workstation.

- Exercise sound judgment in making decisions on IT infrastructure; contribute technical assistance to various projects of teams.

- Facilitate and ensure smooth and successful execution of backups on a daily basis.

Laboratory Technician Inclusive Years

KEY ACHIEVEMENTS

- Made use of out-of-the-box thinking skills in devising, implementing, and training laboratory personnel on customized Microsoft Excel program; significantly reduced calculation errors through automation laboratory data analysis results and electronically linked results to all reports.

- Eliminated calculation errors and automatically transferred data to and from reports; thereby expediting speed of data communication throughout plant; computerized department reports and spreadsheets.

- Successfully performed unused metal analysis equipment and developed procedures for laboratory use; thus expediting the 3-day waiting period for contract laboratory results, enabling pollutants to be identified prior to reaching the river.

- Effectively trained technicians on quality control through introduction of a weekly reporting plan, thereby significantly improving reporting; automated, inspected, and tracked all quality control results using computer network.

- Conducted field sampling at various industrial waste sites and closely monitored plant performance through a wide variety of water analysis.

LEADERSHIP AND TRAINING

- Informed all personnel regarding IT Department operations through company presentation on a quarterly basis.

- Led and facilitated the training sessions regarding any new technologies to users.

EARLIER EXPERIENCE

JOHNSON MATTHEY, West Deptford, NJ

Production Technician, Pharmaceutical Materials 1998–2001

Chemical Operator, Precious Metals 1997–1998

EDUCATION

BACHELOR OF SCIENCE IN ENVIRONMENTAL SCIENCE, 1997 Widener University, Chester, PA

ASSOCIATE OF SCIENCE IN NATURAL SCIENCE, 1994 Delaware County Community College, Media, PA

CERTIFICATIONS

CCNA– Routing and Switching - CCNA + Security - MCTS - VCP Version 4 and 5 - Ethical Hacker

PROFESSIONAL DEVELOPMENT

8-Week Onsite Leadership Program: Time Management, Personality Profile, Dealing with Conflicts, and Project Management

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