Sales Customer Service
Resume:
ANDREW M. WEITZ
Calabasas, CA 91302
**********@*****.***
SALES MANAGER
QUALIFICATIONS
Generates revenue growth by utilizing a
consultative selling approach in the retention of current
customers. Manage existing business relationships in order to
achieve budgeted sales goals by developing and implementing
sound retention strategies, utilizing strong negotiation efforts
to preserve business, and securing contract agreements from
previously non-contracted customers. "Save, secure, and
convert" by handling all customer cancellation requests,
providing ongoing education of contract details to existing
customers, and by obtaining customer contract commitments during
face-to-face interactions. All escalations for customer service
within the defined territory will be resolved through this
position.
B.A., Journalism J.D.
CORE COMPETENCIES
An uncanny ability to penetrate Fortune 500 and other large companies to
find the right person with
whom to talk and present my product or service.
Superior communication skills including cutting-edge writing talents
enabling clear and persuasive
communication with staff, customers and prospects.
A probing and persevering personality that is able to focus on the mission,
understand the hurdles
and deploy an effective plan for completion.
A devotion to closely listen to the customer and staff member and respond
to their needs and
efficiently and effectively as possible.
Manageable and reasonable goals set for my sales staff and we celebrate the
reaching of those
goals.
The constant pursuit is one for solutions.
A driving force for my sales staff in guiding them to reach their goals.
CAREER HISTORY/HIGHLIGHTS
GENERAL MANAGER-THE W COLLECTION 2000-
present
Managed the W Collection, a $22,000,000 fashion jewelry distribution
enterprise using my legal and business skills to drive the business on a
growth track in a difficult market.
Set targets and goals for sales staff of 51 based not only on revenue but
leads contacts and sales calls. Created and deployed budget for sales
department.
Develop and deploy strategic sales plan designed to guide the staff to
reach their goals.
Recruited, motivated district managers to develop their own goal setting
and sales planning programs.
Keep abreast of the fashion market by attending shows across the nation,
reading fashion magazines and keeping a pulse of what the customer wants.
Conduct regular meetings with sales staff and regional managers to
keep them on track of their
and to continue their positive outlook and approach.
SOFTWARE SALES EXECUTIVE -JNANA 1995-2000
Chosen by Jnana to sell enterprise software to Fortune 500 companies and
large law firms.
. Dug deep into various enterprises of large corporations and law
firms to find the right person with whom to discuss the details of
the business and the business intelligence applications that would
work for the company.
. Complex demonstration of the software required a full understanding
of the prospect's business.
. Four platforms sold with a six-figure license fee. Dialogues on the
sales of some of the platforms were the result of my inquiry into
referrals.
. My superior writing talents and listening skills were consistently
the winning factor.
See page 2 for Educational Background
RELATED CAREER INFORMATION
Bachelor of Arts, Journalism, California State University, Northridge
J.D., Whittier College of Law
California State Bar Association, member
Los Angeles County Bar Association, member
Technical skills in PC, MAC, Microsoft Office
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