Customer Service High School
Resume:
Mayra Ramirez
Perris, CA 92571
*****.*********@*******.***
Objective:
Seeking a challenging position that will ensure growth and provide an opportunity to learn new skills while utilizing my hard work and abilities.
Qualification Highlights:
Bilingual: English/Spanish-Both written and verbal. 3 years warehouse experience, 1 year providing quality customer service. Demonstrated ability to meet the needs of customers and team members. Motivated and enthusiastic about developing good relations with customers and co-workers. Resourceful, competent, multi-task and results oriented. Ability to work alone or as part of a team. Familiar with Microsoft Word, Excel, PowerPoint, Spreadsheet, legal time-keeping, and billing software. Typing speed- 45 WPM. Excellent work ethic- reliable and punctual.
Work Experience:
Keefe Commissary, Fontana, CA 07/07 –04/10
Packing /Pulling
General warehouse skills- responsible for performing tasks involved in processing and shipping orders to the customer. Responsibilities included, picking, packing and receiving. Prepared merchandise for shipment to customers. Worked with a high degree of speed and accuracy to ensure exact quantity of item was prepared for packaging. Required the ability to work quickly and efficiently, following all warehouse safety regulations. Responsible for careful handling of high security items. Helped keep accurate documentation of orders filled. Maintained cleanliness and organization of warehouse. Assisted Coordinator/Supervisor with projects as they developed. Experience in stocking and inventory. Assisted in warehouse office photocopying and filing documents.
La Curacao, San Bernardino, CA 08/05 – 10/05
Customer Service
Greeted customers as they entered and when they departed the store. Used professional and friendly phone etiquette when answering customer questions. Transferred customer calls to requested personnel, answered customer questions and gave information on products sold. Cleaned shelves, tagged price on merchandise, inventory control and stocking. Informed customers about sales and promotions. Maintained a clean and organized department.
Arroyo Valley High School, San Bernardino, CA 09/02 – 06/03
Office Aide/Student
Received and assisted visitors. Responsible for directing all inquiries to appropriate personnel. Answered telephone, conveyed messages, and ran errands. Operated multi-line telephone system. Answered phones and transferred to the appropriate staff member. Received, sorted and distributed incoming mail. Photocopied documents, using photocopier. Stuffed envelopes by hand. Kept office area clean and organized.
Education:
Sierra High School, San Bernardino, CA
High School Diploma
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