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Netra C. Warren

** ***** ***

Jersey City, NJ ***06

Cell 201-***-**** Home 201-***-****

Objective:

To maintain a position within a stable company that provides room for professional

advancement.

Education:

ST. Aloysius High School–General

Skills:

Proficient with Microsoft Word, excellent customer service, interpersonal skills, and

professional phone manner. Work well under pressure, and individually as well as in a

team. Working knowledge of machines. Responsible and punctual.

Experience:

Title Clerk

Fleet Lease Network (12/07-05/11)

• Facilitated all cash transactions.

• Secured funding for all finance applications.

• Processed and oversaw all functions related to the Motor Vehicle Commissions.

• In charge of accounts recievable and payable.

• Assisted with general day to day functions at the dealership.

• Assisted management with purchasing vehicles online.

• Assisted management with inventory.

Greeter/Screener

Verizon Wireless (11/06-12/06) Temp

• Greeted customers.

• Took Customer payments.

• Informed customers about promotions and sales.

Scanner

Data Tree (09/06-11/06) Temp

• Scanned documents to data base to be transferred on disc for title companies.

• Saved incomplete documents on file to be corrected.

Customer Service Representative

IDT (08/04-07/06)

• Took customer payments.

• Add and remove features on customers account.

• Upgrade/Downgrade plans.

• Answer and handle customer complaints and inquiries: Billing issues, set up for

new service.

• Trouble shoot lines: Run line test and assess readings.

• Precede move request orders for customers migrating their services to alternate

locations.

• Open trouble tickets when a problem is detected and arrange for a technician to be

sent out to repair the service issue.

Phone Operator

Bagel Buffet (02/04-06/04)

• Answered multi line telephone system and routed calls.

• Took down delivery and pickup orders by using a computerized system.

Receptionist

Cuts International (01/03-01/04)

• Took down customer appointments.

• Calculated daily, weekly, and monthly sales.

References Furnished Upon Request

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