Manager Project
Resume:
Shiricka Fair
**** ******** **. *********, ** ***69
*********@*****.***
Education and Professional Development
Pfeiffer University
Master of Arts- Marriage and Family Therapy
Licensed Marriage and Family Therapist
Certified Premarital Counselor
Certified in Seeking Safety - Treatment for Veteran PTSD & Substance
Abuse
University of South Carolina, Columbia, SC
Bachelor of Science - Computer Information Systems, Minor: Business
Administration
Counseling Experience
People Helping People IIH Team Lead
September 2012- March 2013
. Oversee clinical and therapeutic aspects of Intensive In-Home services.
. Provide individual and family therapy for each youth served by the team
. Provide and coordinate the assessment and reassessment of the
recipient's clinical needs.
. Provide clinical expertise and guidance to the IIH team members in the
team's interventions with the recipient
. Provide the clinical supervision of all members of the team for the
provision of this service.
. Ensure coordination, collaboration of resources and linkage of clients
with family preservation interventions that are intended to stabilize the
living arrangement.
Family Outreach Counseling Center Outpatient Therapist
August 2011- January 2012
. Provide the full range of therapeutic interventions and case
management to adolescents, individuals, couples and families.
. Develop treatment plans, ongoing assessments and review of treatment
progress.
. Document all counseling cases in accordance with all applicable
policies, laws and instructions
Pfeiffer Institute of Marriage and Family
Therapist Intern August 2009 -August 2010
. Provide therapeutic services to adolescents, individuals, groups,
couples and families
. Maintain a safe therapeutic treatment environment that meets physical,
emotional, and personal needs
. Develop community relationships and mobilize those resources to assist
clients
Elizabeth Family Medicine Practice
Therapist Intern January 2010 - August 2010
. Provide therapeutic services to adolescents, individuals, groups,
couples and families.
. Partner with medical doctors, nurses, social worker and staff to
mobilize resources to assist clients.
. Conduct intake, assessment, and referral of clients as appropriate
Carolina Medical Center
Kidney Dialysis Center
Therapist Intern
March 2010- July 2010
. Providing psychosocial services and counseling to all dialysis
patients
. Promote positive adjustment, rehabilitation and improved quality for
patients
. Provide staff with information and support in understanding the impact
of chronic kidney disease
. Provide counseling to patient's families to ensure comprehensive
quality care of patients
Professional Experience
WELLS FARGO Testing Project Manager
2010 - 2011
Manage testing activities, testing status reporting and resources in
support of numerous testing projects that impact multiple departments'
national and international geographic locations.
. Ensure all projects adhere to high quality standards, exceed customer
expectations and meet timelines within budget.
. Conceptualize, recommend and lead efforts for projects, test script
execution schedule, test data, test analysts and test plans.
PFEIFFER UNIVERSITY Information Technology Manager
2008-2009
Planned, supported and implemented technology for Pfeiffer University
Charlotte Campus.
* Assisted students, faculty, and staff in the effective use of
computers in their academic and administrative work
TIME WARNER Software
Configuration Manager 2004-2008
Managed process engineering and the implementation/enforcement of
Configuration Management procedures as it pertained to multi tiered
customer Data Warehouse system
* Developed a Change and Version Control system for new application
* Integrated code from five development teams and ensured accuracy for
deployment of product releases
BANK OF AMERICA Change Manager 2000-
2004
Coordinated performance and integration testing for several CMM level 2
projects for international and third party vendors for global payments
application
. Oversaw over eight international groups and vendors to consistently
meet rigorous deadlines
. Designed project and process implementation plan to merge the
functionality of the new and existing application as well as newly
defined functionality
COMPREHENSIVE COMPUTER CONSULTING, Client: Bank of America 1999-2000
Release Manager, November 1999- August 2000
Coordinated deployments of governmental credit card system across five
development teams and two testing teams. Provided operational support for
configuration management issues in two geographic locations for 18
environments.
COMFORCE, Client: Bank of America QA Analyst 1999
Collaborated with team leaders to implement cross-functional QA teams,
acting as a liaison between business analysts and technical staff.
Identified and integrated best practices for process design initiative.
PROFESSIONAL COMPUTER RESOURCES INC., Client: Fidelity Investments
1998-1999
Programmer Analyst, July 1998 - Jan. 1999
Managed business case for implementation and conversion for financial
systems. Conceptualized new processes and system for identified
benchmarks
MODIS INC., Client: Wachovia 1997-1998
Test Analyst, August 1997 - June 1998
Provided regression and integration testing. Ensured the effectiveness of
implemented changes and enhancements.
TECHNOLOGY 1997-1998
Instructor April 1997 - April 1998
Trained adults to use computer word processing and spreadsheet
applications
CIBER Inc. Client: IBM 1996-1997
Technical Lead September 1996 - July 1997
Supported and advised project management, clients and IBM staff in
understanding process focus, improvements and implications for enhancing
business performance. Conducted impact analysis and implementation plans.
RESOURCE BANCSHARES MORTGAGE GROUP 1994-1996
Computer Support Specialist, September 1994 - May 1996
Performed operational activities and provided end user support for
mortgage systems. Assembled, tested, and set up new computer
workstations. Assisted LAN Administrators in setting up user accounts and
other network related issues. Transferred mainframe files and performed
daily backups .
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