Manager Office
Resume:
Jo-Ann Montefusco
Plainedge, NY 11756
Email: *********@***.***
May 2007 to Present Fenley and Nicol Environmental, Inc.
*** ***** ******, **** ****, NY
Service Department Coordinator: Support manager, dispatch technicians, scheduling jobs, corresponding
with State, County and Town agencies, generate invoices, compose estimates, handle contracts for
departmental jobs and inter-office relations with other departments. Scheduling EZY 3 tank testing and
functionality testing with local and city Fire Marshals. Strong customer relations, emailing, faxing,
answering phones, copying. Handle all aspects of running a department efficiently.
March 2007 to April 2008 Sheridan Hotel
Motor Parkway, Hauppauge, NY
Front Dest Agent: Check in and check out guest. Answered phones, make reservations, handled guest
request, day and evening reports.
June 2005 to June 2006 Peak Automotive
Merrick Road, Massapequa, NY
Assistant Office Manager: Answering phones, filing, copying documents necessary for every day
procedures, packaging contracts for sending to financial institutions, interacting daily with banks, lending
organizations and various state agencies to facilitate automotive or boating purchases, creating and
updating all files for financial transactions, preparing DMV paper work for registrants on vehicles, boats
and motorcycles, handle customers with photo inspections needed for insurance, manage rental of budget
trucks.
July 2002 to June 2005 Town of Southampton
116 Hampton Road, Southampton, NY
Senior Clerk Typist: Supported Land Management Director and Planning Director and overall
administrative support for five departments under Land Management, answered phones, faxed
documents, copied material necessary for meetings, handled purchase orders for consultants, office
supplies, press releases, distributed supplies to the appropriate department, prepared all materials for
board meetings, sat in as needed on transportations meetings and took minutes, typed all correspondence,
handled end of the month credit card payments to vendors, kept inventory and records of departments
allotted spending allowance, handled reservations and accommodations for out of town meetings,
archived material, scheduled appointments and meetings, submitted reimbursements, inputted resolutions.
June 2001 to October 2001 Luigi’s Italian Ices
Patchogue, NY
Owner: Opening and closing of store, handled money, determined profit, interviewed applicants, hired or
dismissed employees, created a schedule, kept inventory, placed orders, handled deliveries, distributed
payroll, paid vendors accordingly, possessed a board of health certificate.
June 1999 to June 2001 Belks Department Store
Macon, GA
Sales Associate: Assisted customers with purchases in the houseware and home departments, handled
inventory and stock room, arranged displays according to season, promoted sale incentives for department
manager, balanced registers, and handled money transactions.
September 1989 to May 1998 Pride Plumbing and Heating
70 Vidoni Drive, Mount Sinai, NY
Office Manager: Answered phones, typed, filed, faxed, scheduled appointments, prepared proposals for
prospective clients, drafted contracts, scheduled work routine for the day, calculated and distributed
payroll, took inventory and ordered supplies accordingly, sent out invoices for due balances of jobs
performed, paid bills accumulated from distributors’ invoices, handled everyday banking needs, kept
records of work performed on all jobs.
Computer skills: ms word, word perfect, excel, outlook, internet
References available upon request
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