Experienced District Retail Sales Manager & SMB IT Manager

Jordan J. Simpson

**** ********* ** *******, ** *9428

Mobile: 616-***-**** **@*************.***

CAREER SUMMARY

Self-starter district manager with well-rounded experience in managing multi-unit environments and supervising

entire operations of retail chain stores

Committed to meeting sales targets and satisfying customer objectives

Core Competencies

Leadership – ability to train, coach and motivate employees to achieve maximum performance

Results-oriented – Highly motivated to succeed and driven to progress career

Excellent organizational and customer service management

Strong networking, promotion and mentoring skills

WORK HISTORY

District Manager Sprint by Titan Communications & Michigan Market Nov. 2008 – Jan. 2013

Metro PCS by FiveStar Cellular

50+ Employees, 12 Retail Locations, Sprint & MetroPCS Carriers

Highest Ranking Sprint Preferred Retailer in the Midwest, #21 Nationally

Staff development:

Developed team of store managers who achieve established financial plans, sales goals and customer service

objectives

Conducted store managers performance and appraisals – Evaluated store managers and provided feedback and

development opportunities to increase retention and productivity

Trained store managers in coaching techniques to increase sales and output

Assisted/motivated staff dealing with difficulties and problems

Conducted audits to ensure location and personnel compliance

Sales & Marketing development:

Researched market to establish new strategies & best practices

Reviewed previous sales figures to establish and fix future sales target and initiatives

Reviewed sales report and monitored individual performances accordingly, ensuring profit and productivity goals

are met

Director of Business Development Corrigan Moving Systems Grand Rapids, MI Oct. 2005 – Oct. 2008

Developed and managed own sales territory

Responsible for networking, client development, account management and cost estimating for corporate

relocation accounts, commercial and industrial accounts.

EDUCATION

East Kentwood High School Graduated Class of 2000 Kentwood, MI

Areas of managerial impact include: Sales Administration Sales & Motivational Coaching General Store Operations

Training & Development Mobile Device Management Multi-Channel Retail Operations Specialty Multi-Channel Retail

Operations

Relevant Skills: Microsoft Office Exchange Server Technology Pivot Tables Quintile Metrics Mail Merge 65+ WPM

References Available Upon Request

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