Customer Service Assistant
Resume:
Ralph Lopez
Baldwin, NY ****0
**********@***.***
Customer Service/Operations Assistant
• Professional with customer service, warehouse and receiving experience
• Strong interpersonal, communication and customer service skills
• Ability to multi task in a high volume working environment
• Trained and supervised subordinates and new employees
• Work well as a team member and independently
• Accustomed to maintaining a safe, clean and organized working environment
Skills
• Inspect, receive and verify merchandise for inventory and special orders.
• Process invoices and purchase orders, order equipment and parts
• Pick and pack orders for delivery
• Floor display product placement
• Process returns including RMA/RGA, cores and defective merchandise
• Interact daily with vendors
• Perform general warehouse duties
• Operate forklifts and “Wave” personal lifts
• Commercial driver in all five boroughs, Nassau and Suffolk Counties
• Computer applications include Microsoft Office Word, Excel and Outlook 2007
Professional Experience
Long Island Foreign Auto Inc., Roslyn, NY
Warehouse Receiving Inventory 03/12-06/12
C & L Plumbing Supply, Lynbrook, NY
Warehouse Receiving Inventory 05/03-03/10
Adwar Video, Plainview, NY
Service Department Coordinator 10/02-04/03
NYC Department of Education, NYC @ Robert Goddard JHS 202 Queens
Video Production Associate and Instructor 04/93-01/97
Education
Hofstra University, Uniondale, NY
Bachelor of Arts, Film and Television Production
Suffolk Community College, Brentwood, NY
Certificate Energy Rater
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