SAP BW Architect, Program Manager, SAP HANA SME, Enterprise Architect

Ravindra Shukla

**********@*****.*** (***) 619-***-****

Summary

Ravindra Shukla is innovative IT Professional with over 19 years of experience in the delivery of

technical strategies and project management solutions to fit the various industry business needs

covering pre-sales thru delivery and support. His expertise includes – Strategic solution for

business analytical (BI/BW, Business Object, BPC, HANA), enterprise data warehousing solution,

drawing future roadmap, deciding IT landscape and aligning appropriate tools and technology for

organization business needs.

Extensive background in ERP functional areas (SCM, Finance, Sales/Trade Marketing, APO,

Purchasing, Inventory Management, OTC, BTC), Business Intelligence and reporting needs,

designing billing and providing re-architecture solution with effective delivery/execution in all

phases of the project management life cycle (Initiation, Planning, Execution, Controlling, and

Closing).

Performed various roles (SME, Program Manager, Solution Project Manager, Enterprise

Architect/Data architect (SOA) and SAP BW/BI consultant) in different sectors – Life Science,

Consumer Products, Retail, Finance, Insurance, Aviation, Transportation, Oil and Gas and

Manufacturing.

Professional Exp.

Leading the Business Analytics and HANA emerging technology practice of IBM ISA

division

Subject Matter expert in SAP Business Analytics – SAP HANA, Business Intelligence EDW

and Business Object reporting and BPC areas

Extensive experience in SAP BW/BI, BO and BPC in implementing full life cycle - Leading

Business requirements, writing blue prints and technical design, leading

development/realization and implementation phase

12+ years’ experience in analysis, design of various ETL components (SAP and NON-SAP data

extraction) and implementation of data warehouse in various DBMS – Relational (Teradata,

Oracle and DB2) and OLAP. In-depth knowledge of Architecture and Data modeling in SAP BI

based on - ERM, Relational and Multi-Dimensional Model, Extended Star Schema.

Worked in different projects with full life cycle implementations, enhancements and production

support in the areas of SAP SCM (APO, Purchase, procurement/production Planning, Purchase

Order, Inventory Analysis, Financials (AR, AP, GL, CCA, PCA, CO-PA), HR, Integrated Planning

(IP), and Logistics (MM, SD, PP, QM) modules.

Extensive experience in master data management, extractors (generic, LO Cockpit,

COPA), business content activation and enhancement, design of various objects/process and

interface connections (Cube, Info-set, Multi-provider, data-source, open-hub, process chains,

user-exits and BAPI, Time dependent attributes, hierarchy etc)

Extensively used various Business Object tools 3.1 and 4.0 (Web Intelligence, Crystal

Report, Xcelsius, BO explorer), BEX tools and Business Planning and Consolidation 7.0,

7.5 and 10.0

Well verse in designing system architecture, end-to-end data architecture and system interface

based on Service Oriented Architecture (SOA), Web services using SIMM, SOMA and ECBA

methodology in architecture design strategy on various platform – SAP BI/BO, Window, J2EE,

AIX, Mainframe

In depth knowledge of release methodology (SAP ASAP, IBM - SEA&T, BTMS, GS method, PWC

– ASCEDENT, Coherent), traditional and agile project methodology, scope management/change

control, defect management and testing

Strong Technical Aptitude: Excellent blend of various technologies ERP (SAP BI, BW, FICO, SD,

HR modules, Business Object), Data Warehouse, ETL tools, Mainframe (DB2, CICS, COBOL)

and J2EE based technologies (C, C++, JAVA, Web-sphere, HTML, XML)

In-depth experience in analyzing and optimizing performance issues (with extraction, load or

during reports execution) thru use of aggregates, partitioning, indexing

Experience in leading multiple complex projects (multi-million dollar budget) with off-

shore/onshore teams, contractors and third party vendors

Involved in Sales Proposal, Creating business case, ROI matrix, Business development and

account development at various clients

15+ years of experience working with big consulting firms in PWC and IBM

Engineering background, Graduated from IIT – Bombay

15 Years of USA experience (Citizen of USA and India)

Industry Domain -

Life Science: Fresenius Medical Services, Intuitive Surgical, J&J, Nycomed, APL

Consumer Products: Dr. Pepper, Sun Belt Charmer, ABB, Pidilite, Amul

Air-line: Air India, Jet Airways

Manufacturing: Bumble Bee Food, Celanese Chemicals, Pidilite, Amul

Retail: Macys, FSG, Eureka Forbes Ltd (EFL)

Finance/Banking: American Express, SunTrust Bank

Insurance: Sun Life Assurance, National Provident Institute

Transportation: UPS

Energy/Oil and Gas: McDermott Oil and Gas

Employer History

Company Employment Dates Location

IBM 10/2011 – Present Mumbai, India

Bumble Bee Food LLC. 12/2010 – 07/2011 CA, USA

Shukla Consulting (owner) 11/2009 – 12/2010 GA, USA

Clarkston Consulting 01/2008 – 11/2009 NC, USA

IBM 10/2002 – 01/2008 NJ, USA

PriceWaterhouseCoopers (PWC) 07/1998 – 09/2002 NJ, USA

Ravindra Shukla

**********@*****.*** (001) 619-***-****

Cook Systems Inc. 01/1998 – 07/1998 TN, USA

Tata Consulting Services 12/1994 – 12/1997 Chennai, India

IIT-Bombay 10/1993 – 10/1994 Bombay, India

Assignment History

IBM, Mumbai, India Oct, 2011 – Present

Leading the SAP HANA and Business Analytics practice in IBM Asia Pacific region

Responsible for Pre-sales, Sales, Delivery and support at IBM India Domestic clients of BI/BW,

BOBJ, BPC and HANA projects

Partnering with SAP HANA group and single point of contact for all joint SAP-IBM joint proposal

for HANA practice – Proof of Concept

SME for any critical break-down, business critical emergency across IBM ISA region (Managed

system and data recovery issue at AMUL, Performance issues at EFL)

Delivery Responsibility (End-to-end responsibility, owning the complete business analytics

system – Proposal (understanding current IT systems and making proposal to new analytics

landscape to address business needs, Pricing, Schedule and Resource estimation), Delivery

(Mobilization, Guiding the team in Design, Development and Handling client communication –

status and concerns) at following clients

– Air India (new implementation of BI, BO, BPC), Jet Airways (DB and OS upgrade, BI upgrade,

BPC upgrade and enhancement 7.0-10.0, Overall Dashboard project), Pidilite (new

implementation – BI and BO)

Setting data standard, defining entity relationship, modeling data using different methods (Inmon,

Kimbal, star schema, relational), designing for historical reporting

Engaged with various clients – Arch Pharma, Crompton Greaves, Eureka Forbes Ltd, Enercon,

Amul, Godrej, Haldiram, HDFC, Heinz, Hindustan Natural Gas, HZL, Jet Airways, Air India, Jindal

Polymer, One Chemical, Ramky, SAIL, Torrent

Bumble Bee, San Diego, CA Nov, 2010 – June, 2011

Sr. BI Project Manager/Architect

A leading manufacturer of tuna producing company in San Diego has been using SAP BI system

for its various analytical and reporting needs. I was in-charge of taking care of organization

analytical needs, discussing and prioritizing BI project in BI steering committee with users,

leading and guiding BI onsite team, managing consulting partner/vendors onsite/off-shore teams.

Agile management methodology was adapted to handle business requirements.

Responsibilities: Implemented following projects as part of 2011 initiatives -

• Bring forecast data from APO for International into BI/Cognos for reporting needs

• Production Planning - Bring PO data based on FI/GL and Future PO and implements

reporting needs for pending Purchase Orders

• Inventory Analysis – In-transit material, Aged Inventory (30/60/90days), Historical

analysis, Daily/weekly/monthly trend, Inventory report based on future consumption (MRP

data)

• Freight and Warehouse allocation ($ and weight) based on GL data and TMS (EDI)

delivery data

• Customer SKU profitability analysis – Integrate actual freight and warehouse cost into

profitability analysis report

• Implementation of Business Processing and Consolidation for Factory budgeting process

for Tuna production and Fish cost analysis

• Manufacturing KPI and Dashboard development

• Setting Data standard, designing the single version of truth, defining and maintaining data

quality in IT system

• Involved in data extraction loading, testing with team, report development (analyzer

dashboard KPI). Managed the project scope, on-shore and off-shore

consultants, communication with project sponsors, business users, co-ordinate testing and

planning with plants around US and Canada.

Celanese International, Dallas, TX Aug, 10 – Nov 2010

Principal BI Consultant (as part of PwC Team)

A leading Chemical manufacturer in Dallas implemented Global Trade Service module to handle

its export operation. BI system was part of the project to transfer relevant GTS export document

data from ECC to BI and create reports to trace various documents status in and out of different

part of world.

Responsibilities: Involved as Lead Architect/BI consultant to handle following requirements -

• Analyze existing system architecture, Understand business requirements; interact with

users, management and ECC team to create reporting strategy, design and document new BI

system architecture and integration components in blueprint.

• Customize GTS data sources, develop new BADI/ABAP code to populate customized

fields needed for document status reporting. Extract data fromGTS, create DS, DSO, Cube

and create DTP, Transformation and load all data to BI system.

• Load and test various extraction process, load in BI and performance; Created ATLAS

(for Germany), US reports and workbooks using BEx tools (QD, Analyzer) and verify GTS-BI

data with users in test environment.

• Managed the project scope, communication with project sponsors, GTS project team and

international users.

McDermott, Houston Energy Corridor, TX Nov, 09 – July, 10

Principal Consultant/Technical Project Manager - SAP BI 7.0

Ravindra Shukla

**********@*****.*** (001) 619-***-****

A leading Oil and Gas company transitioned its HR system from ADP to SAP BI platform. Main

functionality included – Analyzing current ADP MS SQL database and transfer all Payroll, Benefits

and Personal Admin related data to BI system. Generate all HR related reports (Payroll, Benefits,

Personal Admin) from new system. New system is also used extensively for dynamic analysis

and ad-hoc reporting purpose.

Responsibilities: Involved as Lead Architect/Project Manager to handle following requirements -

• Assess and Scope the project cost/duration/effort and create project charter and detail

plan

• Analyze existing ADP MS SQL database and create strategy for Data source system

• Manage the project scope, communication with project sponsors, ADP project team,

Payroll and Benefit and Personal Admin users group

• Understand new business requirements; interact with users, management and IT group

to create corporate enterprise reporting strategy. Design and document new BI

system architecture and integration components in blueprint to hold HR Payroll, Benefit and

Personal Admin data. Extract data from ADP, create DS, DSO, Cube and create DTP,

Transformation and load all data to BI system

• Develop ABAP code for customize data source, create transformation and start routine to

filter HR data from write optimize DSO

• Created reports and workbooks using BEx tools (QD, Analyzer, WAD) and published

them to portal, verified ADP employee data comparing existing reports to new ones.

Clarkston Consulting Lab, Durham, NC July, 09 – Nov, 09

Principal Consultant - SAP BI 7.0 – Development of BI COE at Clarkston

Installation and Configuration of Business Object in lab -

Installed and configured various server and client components of Business Object Enterprise XI

3.1, SAP Integration Kit for SAP XI 3.1, Web Intelligence (WebI), Crystal Reports, Xcelsius

dashboards, Web Intelligence Rich Client, Desktop Intelligence (DeskI), Voyager workspace, Web

Analyzer and Broadcast agent in Clarkston lab.

Build KPI, Dashboard and Scorecard for Life science and Consumer Product industry -

Develop datawarehouse layer - Datasource, DSO, Cube, MP, Queries. Created life science

industry reports in WebI for ad-hoc needs, Dashboard in Xcelsius thru QaaWS and generic

reports in Crystal

Enhancing the Business Intelligence service offering capability of Clarkston -

External and Internal validation of industry demand, Sales and Marketing approach and

Competitive Analysis

Key Accounts where involved in Strategy/Evaluation/Proposal – period 2007 - 2010

Brief introduction of the projects in last two years where I was involved in creating Strategy,

Roadmap, tool selection (comparison pro/cons of MS BI, Oracle Hyperion and SAP BI), Defining

and implementing application architecture/data architecture guidelines/procedures, Estimating

time and resources and creating business case for ROI in support of SAP BI based system -

Dr. Pepper, Dallas - New Data warehouse evaluation strategy

- Analysis, comparison and tool selection between Informatica and Teradata based DW VS SAP

BI

- Evaluation as per Data volume and integrated architecture needs to handle next 10 years plus

volume

- Strategy and roadmap to create a system which can be basis for executive decision making and

creation of business KPI

Sun Belt Charmer, Maryland - New SAP BI Implementation for Finance, Accounting and

Sales reports

- Shift from Microsoft BI tools to SAP BI

- Evaluation of pro/cons among Microsoft BI, Oracle Hyperion, SAP BI based reporting tools,

- Create Business case and ROI on new SAP BI based system

- Strategy to incorporate current finance and sales reports from existing DSS system to new BI

system.

Teradata Inc. - Interface development between Teradata database and SAP BI system

- Analyze current technical issue (hierarchy failure) and suggest solution

- Co-ordinate among Business Users, development team and Teradata team for development

activities

Nycomed, Major Pharmaceutical Company, NY

- Strategy to satisfy future business expansion needs, roadmap for next 10 years for IT strategy

- Replace existing BI system as Architecture was not robust and flexible enough

- Resolve issue with Data accuracy and integrity, Modify existing reports

Fresenius Medical Services, Waltham, Boston, MA April, 08 – July, 09

Principal Consultant/Technical Project Manager - SAP BI 7.0

A leading medical service provider company in North America (owns about 70% market share,

around 2000 profit center/dialysis center in USA) was facing several issues with its current

Reporting and Analytical system which was Hyperion based. Critical issues included – difficulty in

developing ad-hoc reports for business analysis, creating new Business Model for decision

related to market acquisition, profitability/productivity analysis, Performance Issue, central point

for delivery and access, issue in integrating external databases for market analysis, lack of

dynamic features like - Drill down and RRI. SAP BI was selected as future system for all reporting

and analytical needs.

Responsibilities: Involved as Lead Architect/Project Manager to handle following requirements -

• Replace Hyperion by SAP BI/Business Object – for all reporting and analytical needs

including all financial close-out, balance sheet, profit/loss reports and Ad-hoc Analysis.

• Created corporate strategy in consolidating various data sources, reporting requirements,

high level design for architecture layer using BI and reporting thru BOBJ tools. Compared

various available tools and technology for BI and reporting requirements and advised client

about best tools/technology election.

• Migrated People-soft, ADP and Vendor data into BI for Profitability analysis (Rev per

treatment, patients), Product line reports, Enhance Profit Center –Additional Navigational

attributes

• Automating budgeting and planning adjustment process – Input ready query/Flash

process. This involved Integrated Planning module. Involved in requirement analysis, create

Ravindra Shukla

**********@*****.*** (001) 619-***-****

strategy, blueprint, development and integration testing along with users. Develop Query,

Create Multi provider (Real time cube and PCA cube), Info-sets and planning functions using

BEX Analyzer for cost center adjustment.

• Designing and developing blue print, technical specification, integrating external

databases, creating queries and workbooks, web templates and publishing

queries/workbook/wad to portal.

• Design, developed and tested new process for Cost Report (Old one used to take 6

months for Cost Report group to submit year-end report to government for different 2000

profit centers, with several data issues and months long follow-up). New process could be

completed within week

• Extensively used ABAP and BADI code for data source enhancement; Analyze and

Improve the performance aspects of BI report (analyzing the issue, creating aggregates etc.)

• Also managed the project scope, communication with various business units in field,

training the users and rolling out different phases for various groups (Operation Analysis

department, Joint Venture Group, Business Model/Acquisition group, Cost report group)

Intuitive Surgical, San Jose, CA Dec, 07 – April, 08

Consultant/Lead Architect - SAP BI 7.0

Intuitive surgical (manufacturer of surgical robots and equipment like surgery needle, robotic

arms) implemented new ERP system to feed delivery data for their configurable DaVinci system

to Production Planning to create/change equipment BOM which would later be fed to their

CLARIFY CRM application. This process was highly critical for their business. Earlier attempts to

implement this system had been unsuccessful. Company had very high focus on quality – 1

defect in millions (critical ones). New analytical system based on SAP BI 7.0 was developed to

monitor various quality control and inspection.

Responsibilities:

• Involved in transferring Quality Management, Inspection and Shipping/Delivery data from

ECC to BI system, modeling various components (Cubes, DSO, Multi-providers, Info-set etc),

enhancing QM data sources

• Created various reports, KPI and Dash-board to analyze quality process in manufacturing

for Defects (reported VS actual defect) in equipment VS smaller parts, Reason for defects

and Severity of defect reports, Defect trends and Inspection measurement

• Created Virtual Key Figure using ABAP for shipping volume and using in Query; Develop

queries and Dashboard and publish to portal

• Managed requirement discussion with users (Agile methodology), customize training

needs, prioritize PMO tasks and make sure team meets the deliveries and deadlines.

ABB, SF, CA March, 07 – Nov, 07

Lead - SAP BW/BI Consultant

A major power equipment company was facing various issues due to poor performance, frequent

issues in design of interface and frequent breakdown of its manufacturing process affecting high

availability and full-filling customer order. I was involved in analyzing existing architecture, system

interface, data quality and designing to-be architecture and developing analytical system to

access the status and critical reason for failure around different locations.

Responsibilities:

Implemented SAP BI system to interface R/3 application at various sites around the world. Project

main focus was to get sales data (product specific information) from Local ERP sites and pass to

BW system. Another major component of project was to analyze high availability pattern of IT

systems and prevent future disaster/shut down instances.

• Involved in analysis of data at various sites, making strategy and plans for extracting

relevant data into SAP BI system.

• Creation of functional and technical specification. Design of Info-cubes and Info objects

for new requirements. Review the requirements and specs with client and update it

• Finalize the major miles stone and time-line, resources estimation and planning.

• Involved in defining the architecture of system, data modeling and interface connection

with external systems (R/3 as well as other applications)

• Involved in Data Extraction from R/3 using LO-Cockpit and generic extractor to get data

from SAP R/3 sites, Creating Info Packages, Batch Schedulingetc.

J&J, NJ April, 06 – March, 07

Project Manager - SAP BW/BI Consultant

New business warehouse system was developed to consolidate various legacy systems and

create one centralize reporting database for J&J medical equipment division. BW system was

developed for vendor rating/management, integrate various vendors into core vendors, generate

performance summary, analyze top suppliers, fill-rate and reduce cycle time.

Responsibilities:

• Involved in requirement analysis, creation of functional and technical specification, review

and sign-of specification from client.

• Responsible for managing the analysis, design/development of ETL components - data

extraction, transformation and loading into BI system from SAP ECC (MM, SD, PM, PP) and

Non SAP data sources (external databases and Flat files).

• Managed resource allocation, project scope, project plan, status reporting to client team

and user group

• Responsible for managing project risks, issues and resolving any inter dependencies

• Managed development and implementation of standard/ customized Info-Cubes and

ODS Objects, installation of BW standard Business Content, creating strategy for core

architecture layer, dynamic drill down analysis needs.

• Extensively involved in technical issues in Generic Data Extraction from R/3, customized

the data source/extract structure, creating Info Packages and Batch Scheduling, creating

needed user exit and customization components.

• Resolving data retrieval and performance issue – during extraction, loading and

reporting.

Suntrust, GA Oct, 05 – April, 06

Lead Architect

Responsible as Lead Architect to set-up and activate shareable distributed non-mainframe

environment. Current set-up/architecture was unable to support Dev/Test team needs. Designed

new architecture system using virtualization technology to address current physical architecture

set-up issues -

Ravindra Shukla

**********@*****.*** (001) 619-***-****

• Co-ordinate with major work steams in Suntrust (to understand their needs and

incorporate in business case) and finalize High Level Requirements document and detailed

Requirements Matrix for Auto ITE virtual Lab

• Create technology assessment document - Evaluate various virtualization technology

option - Products like IBM Tivoli, Symantec – Altiris, Microsoft virtual servers and PC,

Vmware Lab Manager and Workstation, XEN-source products

• Co-ordinate with IBM research group, IBM Gartner group for research related information

• Create the business case for implementing VMware Lab Manager and Workstation and

present to Stakeholder of various work streams

• Design the conceptual architecture blueprint for distributed shareable lab and finalize

system level Technical Requirements

• Design the Technical and Operational Design document and Support Model

• Prototype, pilot and test the Workstation in I-Lab for MA and SE Teller and Lab Manager

in Online Banking

• Responsible for deliverables - High Level and Technical Requirements, Conceptual

architecture blueprint, Detail Technical and Operational Design, Detailed Requirements Matrix, Test plan and Execution of Testing for Prototype on WS and Lab Manager

Macys, GA March, 05 – Oct, 05

Product Manager (SE and Architect)

Involved in finalizing business, system requirements and conceptual architecture design for WMS

(Warehouse Management System) and DSGI (customer e-mail enhancement) projects for a

major online retail corporation -

• Responsible for BRS (AS-IS/To-be process flow, leading JAR sessions, finalizing

functional & non-functional requirements and acceptance criteria, identifying

risks/issues/dependencies and BRR review)

• Responsible for SRS (leading JAD sessions, writing system requirements, system

context diagram, End-to-end Data flow, system interface details and data flow, Preliminary

design and architecture overview, alternate solutions, AS-IS component model, assumption &

impact and Traceability matrix)

• Responsible for Architecture work products (Component model, system integration

points, finalizing data attributes in systems interface and deciding technical attributes for

interface and data modeling)

• Analyzed and designed new interface to Data Warehouse – WMS components. Analyzed

the current data transfer from legacy systems and re-architectured the interface connection.

IBM, NY Feb, 04 – March, 05

Solution Project Manager

Multi-Brand Enablement goal was to deliver the methods, processes, and tools required

for pre and post-sales support of multi-brand customer engagements. Engagement Information

Management (EIM) supported the MBE Initiative objectives to provide a data integration support

infrastructure for customer engagement activities from Qualified Opportunity to Invoicing.

Key responsibilities for both technical and management included:

• Creating project plan, setting major deadlines, planning for intermediate phases (concept,

plan, development, qualify), identifying deliverables based on BTMS methodology and

completion of these deliverables. Planning for the resources requirement in each phase,

decompose various tasks to sub-tasks, assigning proper resources to tasks, monitoring the

progress of project/tasks through weekly status and other suitable checkpoints, keeping track

of status, issues, dependencies, risks of the project and plans to handle them

• Co-ordinate with various MBE internal and external applications group within Release

2Q2006 scope, business requirements, system requirements, proposed architectural solution

and planning for development and qualify phase

• Evaluation of tools/technology and co-ordination with Research project (Cambridge

Semantic Web Tech – LSID, CART, DDR)

• Co-ordination and convergence with global technical team (Europe CF Image team, AP

DMS team) on global business/system requirements (BRR/SRR), technical solution (content

manager based solution) and future release roadmap

• Involved with SEA group in analyzing and validating business requirements, converting

business requirement to system requirements

• Managed the EIM architecture team to find out SOA based architecture solution to satisfy

MBE EIM business need, Involved with MBE End-to-End architecture group to analyze

proposed architecture, evaluate various technical options

• Responsible for IM (data) and IAC (architecture) review for EIM component of MBE

UPS, NJ Nov, 99 – Feb, 04

Project Lead/Architect – Re-architecture of Data Capture and Billing System

• Coordinated million dollar projects efforts for multiple releases within the budget and

within the time with the team size of 20 at peak. Managed and coordinated the analysis of the

release changes and developed strategy for regression/performance/new functionality

simulation for production streams.

• Attended the business requirements meetings and functional meetings and guided the

team in creating the time estimates for the requirements.Created project plan, identified

various resources for project tasks and allocated resources. Directed work of parallel team

(IBM and Client employees) during release. Analyzed/wrote post release analysis and

suggested future process improvements. Mentored the team members and provided

performance reviews to team members. Directed the team in identifying the risks and

documenting the solutions for identified risks

• Involved in creating strategy to pass billing data to DW and designing of data structure

components. Designed BI analytical system to recover revenue lost in Close Loop Billing.

Extracted billing data from Core billing system, converted/transformed and passed into Data

Warehouse system for reporting.

• Involved in developing strategy/process for business continuity planning (BCP) phase-I/II.

Used parallel data transfer process and execution procedure to simulate disaster in

production and test recovery process for enterprise billing system

• Analyzed the billing systems and developed regression test case database (1500 test

cases). Developed an automated tool to identify test cases and create transaction data for

same. This tool is used throughout systems test, production parallel and implementation to

create transaction data and verify test cases.

• Involved in new environment creation similar to production for parallel testing (DB2

database, CICS online, MVS/testing tool, ESP, production sync-up), MQ set-up, data

migration (various tables/files transaction/reference data) from production

• Developed plan and process for testing special production problems, production

recovery, monitored (using Platinum detector and Omegaman) and did performance analysis

and suggested changes and tested billing modules for performance

UPS, NJ Jan, 98 – Nov, 99

Application Architect - Re-architecture of International Billing System

Ravindra Shukla

**********@*****.*** (001) 619-***-****

• Study and analysis of the legacy systems (ISPS, IBF, OPSYS). Meeting with

users/business analyst group, coordinating interfaces issues with data processing application.

Project Planning, estimation for development cost, analysis and creation of functional/detail

design documents.

• Resource allocation, risk evaluation and back-up plan, change control management,

monitor progress of

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