Medical Assistant Quality Assurance

**** ***** ***, **** *****,CA 908**-***-*** ****

********@*******.***

estela farjas

Medical Assistant

MA with experience in a Family Medical Practice and Pain Management. Known for dedication to providing

premium patient care and also to provide growth opportunities to progress and advance in all company standards

and gain work experience. Skills include:

ADMINSTRATIVE:

Telephone Etiquette Specimen collector

Medical Records Management Ear Lavage

Data Entry (40 50 WPM) Audiograms

Prepare patient authorizations Set up sterile tray(minor

Knowledge of EMR/EHR surgical procedures and

Greeting and scheduling patient’sEpidurals)

professionally Perform IV infusions

Use of Centrifuge

CLINICAL:

Record daily vital signs

accurately

Urinalysis

Venipunctures

Injections(IM,SQ,ID)

Visual acuity

EKG’s

TB Testing & readings

Education

Medical Assistant Program (MA), UNITED EDUCATION INSTITUTE COLLEGE Huntington Park, CA 2010

Lakewood High School Lakewood, CA, 2007

Certifications

Diploma in Medical Assistant (MA)

Certified in First Aid & CPR

Certified in Venipunctures & Injections

Certified CPC (Collector Certification Program)

Professional Experience

CLINICA MARIA MEDICAL CENTER South Gate, CA

Medical Assistant, 2010

Serve as a member of Clinica Maria healthcare team for a busy family medical practice. Assist an MD as well as PA

in ensuring optimal patient care and smooth daily functioning of office. Key Results:

• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling

appointments, filing, prepare patient authorizations, patient processing, check eligibility of insurance, and

billing) that allowed doctors and staff to focus on the health concerns of their patients.

• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing

venipunctures, injections and various diagnostic procedures and Ancillary tests (e.g., EKGs, Capillary

punctures, Urinalysis, Visual acuity, Audiograms, HCG testing).

• Ensured the cleanliness, sanitation and maintenance of facility, exam rooms and equipment.

• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with

HIPAA, OSHA regulations; improved patient care/satisfaction.

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that

immediately put patients at ease.

California Advanced Pain Institute Anaheim, CA/Wilmington, CA

Medical Assistant 2011 PRESENT

• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling

appointments, maintaining medical records, filing and faxing, collecting co pays and payments, greeting

patient’s) that allowed doctors and staff to focus on the health concerns of their patients.

• Demonstrate proficiency in taking patient medical histories, accurately taking vital signs, medication refills

and pain status as well as performing Intravenous Infusions.

• Preparation of minor surgical procedures such as Epidurals.

• Help with examinations and procedures.

• Assure comfort and timely attention to patients.

• Ensured to monitor and maintain stocks of supplies

• Handle prescriptions, maintain medical documentation, and all aspects of EMR .

• Ensured the cleanliness, sanitation, and maintenance of facility, exam rooms, and equipment.

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