Human Resources Management

SHANNON RILEY

*** ********** ***, *********, ** *2508

951-***-**** home 951-***-**** cell

***********@*****.***

PROFILE

Manage human resources operations in both corporate and manufacturing environments by means of

recruitment and retention, training, conflict resolution, change management, labor relations, and benefits

administration. Knowledge of employment and labor laws including ADA, FMLA and FLSA including

compliance investigations. Excellent organizational and communication skills, both exempt and non exempt

level experience in Human Resources. Provide strategic direction to organizational objectives. Focuses on

the human component of an organization, as well as the economic components. Manage Workers

Compensation and safety administration.

CAREER HISTORY

Hayden Industrial Products, San Bernardino, CA July 2007 – Current

Human Resources Manager

Managing all HR operations to include organizational planning and development, recruiting, retention,

training, employee relations, compensation, benefits and counsel with management team on HR and

business related strategies. To include the administration of all HR functions and to insure that the plant

operates in compliance with all State and Federal employment and Labor laws. Implement employee

recognition program, suggestion program, reconstruct and redistribute employee handbooks. Designing and

produced all new job descriptions, classifications, successions plans. Designed a pay for performance

program. Implement and administer new employee review program. Manage a staff of 5 7.

Supervise and process all worker compensation claims, 401k processing, and various court orders on behalf

of the company. Represent the company in mediations regarding employee termination proceedings.

Organize and manage job fairs as well as negotiate rates with various agencies for temporary employees.

Liv International USA, Upland, CA Feb. 2003 – July 2007

Human Resources Director

Manage all human resources operations including payroll, recruitment, training, counseling, and discipline.

Process garnishments. Knowledge of employment laws including ADA, FMLA, FLSA, and Title VII. Benefits

management of the organization. Proactive in planning out task and procedures to staff to ensure proper time

management. Organize and manage job fairs. Locations, booths, on the spot interviews and hiring selection.

Experienced in both exempt and non exempt level procedures. Excellent organizational and communication

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skills. Supervise a staff of 5 9 (accountant, clerk, receptionist, marketing analyst, marketing assistant, and 3

sales representatives). Expert in Excel, Word, Access, PowerPoint, Quicken, AS400, and People Soft.

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Project management, maintain budget, control client database, supervise accounting (AR & AP), assist in the

annual financials and budget forecasting. Manage vendor compliances in order to minimize the cost and

charge backs. Resolve all issues of clients, investigate, analyze, report, recommend and take action.

Organize educational training sessions with various non profit organizations to help educate professional

staff and patients on the importance of breast health and routine self breast exams.

Coordinate special events such as breast walk (3k), lunches, conferences, event planning. Set up trade

shows for clients and manage events and booth workers, ensure that product is available for pre orders.

Chem Lab Products, Ontario, CA May 2002 Feb. 2003

Human Resources Manager (Contract Assignment)

Multiple HR functions to include payroll for 500+ employees (distribution/warehouse), salary classifications,

recruitment, negotiate and generate staffing agreements, manage all staffing needs for both exempt and non

exempt employees, calculate bonuses. Produce and implement new employee handbook and procedures.

Implement a new hand punching time clock into operations to streamline the payroll process. Prompt

management to bring on time management software for the administrative staff that allowed them to clock in

and out on computers. Manage workers compensation process and claims.

Assist the accounting department with month end closing; reconciliation’s generates financial reports and

month end closing. Review, audit and issue credit to customers.

County of Riverside California, Riverside, CA Jan. 2001 April 2002

Human Resources Technician II

Facilitated orientation of new employees, administrative functions for various leaves (FMLA, military leave

and administrative leaves). Processed payroll for over 1500 employees (People Soft), audited timesheets for

validity, made adjustments, reconcile attendance reports, processed mileage claims, medical certification

processing. Coordinated ride share program. Knowledge of current regulatory concerns, including but not

limited to Title 22, OSHA and JCAHO.

Promoted to the Employee Relations division of HR where I was tasked with investigating various grievances

from supervisor/management as well as the employee. Gathered information, held interviews, analyzed

finding and follow up with employee, supervisor, with union rep present to discuss disciplinary

recommendations. Job abandonment claims, administrative leaves, terminations and exit interviews and

reinstatement.

EDUCATION

M.B.A. Organizational Development & Psychology, American Intercontinental University July 2007

B.A. Human Resources, Cum Laude, American Intercontinental University January 2006

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A.A. Accounting, Woodbury University June 1991

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