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Customer Service Administrative Assistant

Location:
Milpitas, CA
Posted:
March 07, 2013

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Resume:

Ailene V. Dela Cruz

****

Taper Court.

San

Jose, CA 95122

Phone: (408) 920-6641_ Cell phone 408-***-****

E-mail: ***********@*****.***

OBJECTIVE: A position as an Office Administrative, Clerical, Data

Entry, Receptionist, Front Office Clerk. I have 5 years

experience in the Manufacturing as an Assembler, QC, and

Shipping/Handling, about 7 years experience on Customer Service

Representative, General Office Clerk/Data Entry, and

Administrative Assistant. I possess excellent communication

skills, both verbally and written. I'm goal-oriented, possessing

strong, organizational skills, and ability to multitask. I'm

committed to superior customer service, being discreet, and

ethical. I have knowledge of basic operating systems including:

SKILLS: ? Microsoft Office Suite

? Type 40 WPM

EXPERIENCE:

Marshall's Department Store

Milpitas, CA

Sales Floor/Customer Services Representative/Cashier

5/201101/2013

Help with customer's purchase items to be scan and also deal

with price check for customer's complaints.

Recover the sales floor, pick up all drop items, and keep

organization throughout store.

Randstad Staffing/Google Incorporation

San Jose, CA

Administrative & Support Services/Scan Operator

06/2010-08/2010

. Work independently on work station and handle all kinds of books

to scan on machine.

. Worked with repetitive motions using your fingers to move

around the pages making sure it's readable and always check on

the screen monitor if it's good quality.

Self Employed San Jose, CA

Nanny/Day Care

07/20052/2009

Cared for a bunch of children, making sure transportation

to/from school and food is prepared.

Managed the household well and do a little tutoring/helping

children with their daily homework assignment.

AIT Worldwide Delivery Service

Hayward, CA

Clerical/Data Entry

11/2003-03/2005

. Conducted inventory for past due deliveries to be process into

the database.

. Enter data information and update location on where the proof

delivery status.

. Retrieved proof of delivery by calling, faxing, and copying the

right paperwork of receipt.

U.S Coast Guard Recruiting Office

San Jose, CA

Office Administrative Assistant

09/2001-02/2005

. Answer calls, instructed clients to sign-in their information

before seeing a recruiter, organize folders for client, type

information in the database.

EDUCATION: Heald College

Milpitas, CA

Medical Office

Administrative

08/2012-02/2013

Everest College

San Jose, CA

Medical

Administrative Assistant

05/201-08/2012

TechSkills Institute

San Jose, CA

Medical Billing and Coding

02/2008-08/2009



Contact this candidate