Ailene V. Dela Cruz
Taper Court.
San
Jose, CA 95122
Phone: (408) 920-6641_ Cell phone 408-***-****
E-mail: ***********@*****.***
OBJECTIVE: A position as an Office Administrative, Clerical, Data
Entry, Receptionist, Front Office Clerk. I have 5 years
experience in the Manufacturing as an Assembler, QC, and
Shipping/Handling, about 7 years experience on Customer Service
Representative, General Office Clerk/Data Entry, and
Administrative Assistant. I possess excellent communication
skills, both verbally and written. I'm goal-oriented, possessing
strong, organizational skills, and ability to multitask. I'm
committed to superior customer service, being discreet, and
ethical. I have knowledge of basic operating systems including:
SKILLS: ? Microsoft Office Suite
? Type 40 WPM
EXPERIENCE:
Marshall's Department Store
Milpitas, CA
Sales Floor/Customer Services Representative/Cashier
5/201101/2013
Help with customer's purchase items to be scan and also deal
with price check for customer's complaints.
Recover the sales floor, pick up all drop items, and keep
organization throughout store.
Randstad Staffing/Google Incorporation
San Jose, CA
Administrative & Support Services/Scan Operator
06/2010-08/2010
. Work independently on work station and handle all kinds of books
to scan on machine.
. Worked with repetitive motions using your fingers to move
around the pages making sure it's readable and always check on
the screen monitor if it's good quality.
Self Employed San Jose, CA
Nanny/Day Care
07/20052/2009
Cared for a bunch of children, making sure transportation
to/from school and food is prepared.
Managed the household well and do a little tutoring/helping
children with their daily homework assignment.
AIT Worldwide Delivery Service
Hayward, CA
Clerical/Data Entry
11/2003-03/2005
. Conducted inventory for past due deliveries to be process into
the database.
. Enter data information and update location on where the proof
delivery status.
. Retrieved proof of delivery by calling, faxing, and copying the
right paperwork of receipt.
U.S Coast Guard Recruiting Office
San Jose, CA
Office Administrative Assistant
09/2001-02/2005
. Answer calls, instructed clients to sign-in their information
before seeing a recruiter, organize folders for client, type
information in the database.
EDUCATION: Heald College
Milpitas, CA
Medical Office
Administrative
08/2012-02/2013
Everest College
San Jose, CA
Medical
Administrative Assistant
05/201-08/2012
TechSkills Institute
San Jose, CA
Medical Billing and Coding
02/2008-08/2009