screening and referral, Case Management, intake and assessment
Resume:
Melissa D. Salmon
El Paso, TX 79925
*******.*******@*****.***
EDUCATION AND FIELD WORK
EXPERIENCE
In Progress University of Texas El Paso
. Bachelors of Arts Degree in Psychology
June 2012 Los Angeles City College - Los Angeles, CA
5 Associate in Arts Human Services/Drug and Alcohol
Los Angeles City College, Los Angeles, CA
Los Angeles City College - Los
Angeles, CA
9 Certificate Human Services/Drug and Alcohol
Los Angeles City
College, Los Angeles, CA
2012-2012 Counselor/Intern, AADAP, Inc-Los Angeles, CA
. Completed 300 hours directly related to the 12
Core Functions
. Answer and screen phone calls, and determine
appropriate services
. Complete all necessary screening and referral
forms
. Provide referral services
. Work with counselors in coordinating supportive
services
2011-2012 Case Manager/Intern, Volunteers of America
(VS21) - Los Angeles, CA
. Completed 216 hours directly related to the 12
Core Functions
. Provided support to veterans during one on one
counseling sessions
. Completed intake and assessment forms for
assigned clients
. Case Management with Treatment Team
. Act as liaison between the agency/program, VA,
and community resources
2011-2011 Case Manager/Intern, Volunteers of America
(VS90) - Los Angeles, CA
. Completed 216 hours directly related to the 12
Core Functions
. Co-facilitated Life Skills Groups for veterans
. Created list of resources for clients as it
pertained to finances
. Case Management with Treatment Team
EXPERIENCE
2012-Current Closer, Strategic Lending Group - El Paso, TX
Drawing Documents and Funding
Post Closing
2010-2011 Closer, Los Angeles Police Federal Credit Union - Van Nuys,
CA
Processing new loans (E3)
Underwriting loans using Desktop Underwriter
Drawing Documents and Funding
2008-2009 Closer, Home Savings of America - El Segundo, CA
Assisted in creating software program for daily operations (DataTrac)
Creating departmental checklists to ensure accuracy
Trained new employees
2006-2008 Operations Manager, Bridgelock Capital - Woodland Hills, CA
Implemented software program into daily operations (PC Lender)
Designed departmental checklists to ensure accuracy
Managed, hired, and trained new employees
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