Customer Service Manager
Resume:
Leo Bordenave Jr
**** ******* *** ******** 310-***-**** Home 323-***-****
Los Angeles, CA 90008 *******@***.***
Objective
Customer Service
Twenty years of customer service experience for one of the top
telecommunications companies in the world.
Unwavering commitment to customers to build productive
relationships.
Ability to resolve customer inquiries, complaints, billing
questions in a honest, expediant and tactful manner.
Experience
AT&T, Pasadena 2000 - 2010
Customer Service Representative
Assist customers with various requests such as billing charges, account changes, new orders and sales.
AT&T, Anaheim CA 1999 - 2000
Data Administrator
Use different systems to locate & find out unidentified toll / number disconnect,why generating
usage,research & investigate
AT&T, Buena Park CA 1990 - 1999
Information Operator
Retrieve telephone numbers based on customers requests
Arrowhead Water, Gardena CA 1989 - 1990
Delivery Driver
Deliver water on a set route based on customers requests.Utilize a company vehicle,access referrals for sales
leads
Thrifty Drug Stores, Redondo Beach 1988 - 1989
Manager Trainee
As a manager trainee: acting manager,delegating responsibilities to team members.Was available for various
duties when necessary, cashiering re- ordering stock, receiving the load in the warehouse,resolve issues on
the sales floor
Education
Communications 1982
Los Angeles City College, Los Angeles CA
H.S. Diploma, General Studies 1980
Crenshaw High School, Los Angeles CA
Leo Bordenave Jr
3983 Olmsted Ave Cellular 310-***-**** Home 323-***-****
Los Angeles, CA 90008 *******@***.***
Objective
Customer Service
Twenty years of customer service experience for one of the top
telecommunications companies in the world.
Unwavering commitment to customers to build productive
relationships.
Ability to resolve customer inquiries, complaints, billing
questions in a honest, expediant and tactful manner.
Experience
AT&T, Pasadena 2000 - 2010
Customer Service Representative
Assist customers with various requests such as billing charges, account changes, new orders and sales.
AT&T, Anaheim CA 1999 - 2000
Data Administrator
Use different systems to locate & find out unidentified toll / number disconnect,why generating
usage,research & investigate
AT&T, Buena Park CA 1990 - 1999
Information Operator
Retrieve telephone numbers based on customers requests
Arrowhead Water, Gardena CA 1989 - 1990
Delivery Driver
Deliver water on a set route based on customers requests.Utilize a company vehicle,access referrals for sales
leads
Thrifty Drug Stores, Redondo Beach 1988 - 1989
Manager Trainee
As a manager trainee: acting manager,delegating responsibilities to team members.Was available for various
duties when necessary, cashiering re- ordering stock, receiving the load in the warehouse,resolve issues on
the sales floor
Education
Communications 1982
Los Angeles City College, Los Angeles CA
H.S. Diploma, General Studies 1980
Crenshaw High School, Los Angeles CA
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