Sales Account Executive

**** ******** ******, ************, ** *****•804-***-****•abol1w@r.postjobfree.com

Robin Ferguson

Summary

Highly organized Account Executive with 23 years in inside and outside sales. Innovative and

attentive to details with outstanding follow-through.

Enthusiastic Account Executive with expertise in new revenue streams, sales and marketing and

corporate presentations.

Outside Sales Representative skilled in building relationships, negotiating and closing sales.

Experience instructing clients about new technologies.

E xperience

January 2012 to Current

Sprint Glen Allen, Virginia

Public Sector & General Business Account Executive

Exceeded targeted sales goals by 17%.

Surpassed annual quota by 26%.

Answer customer questions regarding products, prices and availability.

Emphasized product features based on analysis of customer needs.

Attended trade shows and sales conferences.

Taught potential clients about products through seminars and other special events.

Responded to all customer inquiries in a timely manner.

Used networking opportunities to create successful, on-going business relationships.

Planned and organized routes within territory to maximize efficiency and time in the field.

Created strategies to develop and expand existing customer sales, which resulted in a 16% increase in

monthly sales.

January 2004 to

USA Mobility Richmond, VA

December 2011

Account Manager/Assistant Office Manager & Trainer

Negotiated services and equipment contracts for Sprint, T-Mobile wireless voice and data solutions.

Researched company backgrounds to prepare customized proposal of wireless office products needed.

Presented benefits and solution options to potential and current clients.

Initiated, organized and maintained account relationships with several Fortune 500 companies in

Richmond. (I.e. MCV/VCU, HCA, Nabisco, Mead/Westvaco, Bon Secours)

Consistently at 100 percentage of quota in sales/revenue each month.

Ordered supplies, calculate sales standings and handle training & motivation for new employees.

Manage IT functions for the branch office.

Handle all customer complaints and issues for entire account base.

Researched all competitors’ networks and coverage.

Set up and facilitated team meetings, product training and industry knowledge.

Travel 60 percentage of the month within base territory.

Generate several reports using customer data to review with customer.

Work close with technical team to minimize impact to customers when outages occurred.

October 2002 to

Hello, Inc Richmond, VA

January 2004

Account Executive / Trainer

Responsible for a territory that produced over $100,000 in net monthly revenue.

Conducted and demonstrated knowledge training of Sprint, Ntelos and TMobile services for all new

accounts.

Administered presentations fort all products for customers and new employees.

Resolved customer service issues, maintained data base and generated status reports.

Monitored and corresponded with entire customer base on a consistent basis.

Worked closely with accounts payable to ensure no interruptions of service for all customers in my

base.

Answered customers' questions regarding products, prices and availability.

Attended trade shows and sales conferences.

Planned and organized routes within territory to maximize efficiency and time in the field.

Maintained friendly and professional customer interactions.

October 1996 to

Raychem Corporation Earth City, MO

October 2002

SAP Corporate Trainer/Field Sales Coordinator

Responsible for North America distributor training on SAP accelerated integrated systems.

Set up all my training schedule and trained over 10 major Raychem distributors over 30 branches.

Traveled 70 percentage of the month throughout North America, Canada.

Scheduled all travel arrangements, appointments, and tracked heavy client activity.

Created all training documents and handouts.

Set up quarterly regional meeting, activities and all travel arrangements for 9 employees.

Coordinated and distributed material safety specs for entire Mid Atlantic customer base.

On site product training and demonstrations.

Filled out monthly reports for all completed training.

Education

Reid High School

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