Customer Service Representative
Resume:
Shandra Burney
Richmond, Virginia 23224
E abokzr@r.postjobfree.com
Work Experience
Dates Employed Job Title Company
*/**** - ******* ********** *******’s
Richmond/VA
Maintain housekeeping of the store, open and sort merchandise the store receives. Also performs other duties as assigned.
3/2006 - 11/2008 Customer Service Representative Vangent, Inc
Chester/VA
Customer/Beneficiary Services, Agent/Broker Help Desk for Blue Cross Blue Shield MedicareRx. Claims trained using AS-400 system. Accounts payable/receivable (payment/billing) trained. Data entry trained. Mail room trained. Look up beneficiaries file and give the beneficiary, agent/broker the information they are requesting. Also performed any extra duties that are asked of me.
9/2003 - 3/2004 Market Research Interviewer On-Line Communications
Richmond/VA
Updating general business information for Dun & Bradstreet and soft sales.
9/2002 - 12/2002 Customer Service Representative J.C.Penny catalog
Richmond/VA
Third-Party verification for AT&T. To verify the services of the customers.
5/2001 - 9/2001 Hostess/Waitress Holiday Inn S.E.
Richmond/VA
To greet and seat the customers, take their orders, and serve their orders.
6/2000 - 7/2000 Line Production Pomerantz Staffing
Richmond/VA
Assigned to Maxxim Medical as a provider responsible for sterile preparation of surgical trays. Attention to detail required regarding instrument placement, handling, and storage. Ensured Quality Control guidelines were met. Also performed other duties as assigned.
Education
Dates Attended School Degree Location
6/1999 George Wythe High High School Diploma
Richmond - Virginia - US
Skills
AS400, Facets (payment/billing), Data Entry and Forms Processing
Career Info
Military Service:
No
Active Security Clearance:
No
Work Status: US - I am authorized to work in this country for any employer.
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