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Customer Service High School

Location:
Greensboro, NC, 27407
Posted:
March 04, 2013

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Resume:

Jasmine H. Wood

********@*****.***

404-***-****

Objective: To obtain a responsible and challenging

position where my education and work experience will have

valuable application. Also to learn and establish useful skills

to help enhance my career and personal development.

Education: Bachelors Degree: Accounting; Money and Finance Concentration

Guilford College Greensboro, North Carolina

CourseWork

Taxation of Individuals Financial Management

Money and Capital Markets Cost Accounting

Corporate Taxation Forensic Accounting

Special Skills

Technical: Microsoft Office, Microsoft Excel, Access, SAP,

Oracle Database System, Enterprise Reporting Tool, Case Tracking

System, Internet Research

Language: Moderate Spanish

Bonner Scholarship Recipient- Bonner Scholars are recognized

for their commitment to community service. Bonner Scholars

are encouraged to link their volunteer work with their

career goals, and are free to choose service placements in

their areas of interest and expertise contributing a minimum of 140 service

hours per semester.

Experience:

Accounts Receivables Agent/ Trade Cash Resolution Specialist,

Pepsi Beverages Company, Winston-Salem, NC

June 2010-Present

Daily records for customers submitting live check payments using a

Microsoft Excel spreadsheet.

Manage ACH payments. Run queries for customer specific account data.

Bank adjustments & Reconciliations

Utilize the Oracle Database System. Pricing Discrepancies. Bad debt write

offs.

Transferred and applied check payment monies to the requested invoices

listed on the customers' remittance form using Oracle Database System.

Effective Customer Service Customer Contacts to manage Cash Trade accounts

Intern, Administrative Assistant, Guilford College Accounting

Department, Greensboro, NC

June 2008-August 2009

Assistant to Controller and Accounting manager

Worked with Microsoft Office Excel tracking accounts for Balance Sheets

Recorded Journal Entries for Accounting Records

Balance Sheet Reconciliations

Copying and Filing for Accounting Records

Counselor, YWCA Greensboro, Greensboro, NC

May 2008- August 2009

Tutored and Mentored at-risk Youth of Support Our Students After school

Program

Supervision of children

Planned and Implemented fun, educational learning activities

Field Trip Planning

Enhanced experimental learning with reflections, field trips, communal

conversations, speakers, and multi-media methods

Tutor, Grimsley High School, Greensboro, NC

September 2008- May 2009

One on One and Group Tutoring for high school seniors

Assistance with reading and writing skills to improve scores on graduation

tests

Assistance of teachers in planning, teaching, implementing effective study

skills for students

Present myself as a positive role model

Work Assistant, Project Home: Habitat for Humanity, Greensboro,

North Carolina

August 2006 -Present

Assisted in rebuilding and repairing homes of impoverished residents

Aided in the assistance of moving residents from homes that were beyond

repair to more suitable living conditions

Collaborated with volunteers from Habitat for Humanity to assist in

painting, sanding, tiling, roofing, and other building and repair tasks to

help low income families within the Greensboro area

Jasmine H. Wood Page 2



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