Customer Service Technician

Dennis De Lac

** ********* ** . **********, ** **439

Phone 973-***-**** . E-mail *********@*****.***

Objective

Nationally registered Emergency Medical Technician (EMT) with 25 years

of 911 experience seeks opportunity to provide first level patient

care.

Work experience

May 2012 - Present Finkle4

Newburgh, NY

Driver

Pick up and deliver mail, freight, and air freight for the United

States Postal Service, UPS, and DHL.

May 2009 - May 2012 Keystone Freight

Chester, NY

Driver/Night Dispatcher/Switcher

Deliver goods to stores, assist with off loading pick-up returns, night

dispatcher and night time switcher control the movement of in bound/out

bound trailers and maintain the continuity of the yard

Sept 2007 - April 2009 EASCO Shower Door

Vernon, NJ

Driver

Setup maintenance program

Assisted with DOT Compliance

Assisted with Federal Fuel Tech Reporting

Routing, Scheduling, load and unload trucks

Sept 1996 - Sept 2007 DeLac & Son Trucking & Transportation

Ogdensburg, NJ Truck Owner/Operator

Fulfilled contracts for clients such as Budweiser, Harley Davidson, and

Brunswick Pool Tables. Picked up and delivered general freight.

Delivered freight in timely manner, COD collections and provide

excellent customer service with all customers. Billing, equipment

repair, DOT compliance and safety meetings.

Dec 1988 - Aug 1996 Keypoint Trucking

Paterson, NJ

Warehouse Manager/Driver

Implemented innovations in production to handle increased sales volume.

Supervised 26 drivers and 4 warehouse employees while effectively

maintaining excellent employee relations. Organized warehouse

operations, scheduled inbound shipments, routed drivers on a daily

basis, inventory control, and cycle counts.

Apr 1985 - Apr 1988 United States Air Force

Various Locations, USA

Security Specialist

In charge of guarding aircraft and missile fields.

Privileged to top-secret information and projects.

Responsible for making sure that only authorized personnel entered and

left the airfield and missile silo.

Responsible for air - base - ground defense

Additional Training & Licenses

Nationally Certified EKG Technician

Nationally Certified Phlebotomy Technician

NJ State Certified Emergency Medical Technician NY Certified EMT

NJ State Certified Rescue Technician NR-EMT

CPR CEVO III

EMS Line Officer 1

NJ State Certified Hazardous Materials Technician - Medical

NJ State Certified Hazardous Materials Awareness and Operations Level

Certified EPI- PEN Administrator, Bloodborne Pathogens/Haz

Com/Respiratory,

CBRNE Awareness and Operations Level

NJ State Certified Confined Space Awareness/Rescue Operations

ITLS, PEPP, LSI Awareness and Operations, EMS Response to Terrorism,

ICS100, ICS200, ICS300, ICS400, NIMS700, NIMS800

Field Search and Rescue

Developmental Disabilities Training for NJ First Responders

FEMA Certifications in IS1, IS3, IS5, IS15, IS22, IS26, IS33, IS101, IS

102, IS120,

IS130, IS139, IS197, IS230, IS235, IS240, IS244, IS250, IS317, IS324,

IS346, IS366,

IS520, IS701, IS702, IS703, IS704, IS706, IS775, IS801-814, IS1900

CDL - A tanker double, triple and HAZMAT endorsements

Fork lift License

education

Dover Business College for Multi-level Patient Technician

Orange County Fire Training Center

Sussex County Community College

Bergen and Sussex County Police and Fire Academy

Bergen Pines Nursing School

Hackensack High School Diploma

Community Involvement

Trout Brook Fire Department, Chester NY

Orange County Haz-Mat Team

Orange County Technical Rescue Team

Greenwood Lake Volunteer Ambulance Corp.

Wallkill Valley First Aid and Rescue Squad

Life member Rochelle Park Ambulance Corp.

Past member Ogdensburg Fire Department

Past member Rochelle Park Fire Department

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