Medical Assistant Quality Assurance

Location:

Salary:

Open

Posted:

March 04, 2013

**********@****.***

Anna RUIz

Certified Medical Assistant

CMA with college practice. Known for dedication to providing exceptional and outstanding patient care. Skills

include:

Medical Office duties Bookkeeping & Filing Patient Scheduling

Medical Billing & Coding Taking Patient Vitals Ancillary Testing

Medical Records Blood Draws Patient Education

Data Entry Injections HIPAA & JCAHO Knowledge

Education

Certified Medical Assistant (CMA)

Registered Phlebotomy Tech (RPT)

Certified in First Aid & CPR

G.E.D., Vision Quest Tucson, AZ, 1998

Professional Experience

Brookline College Phoenix, AZ

Certified Medical Assistant, 2013 present

• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling

appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed

doctors and nursing staff to focus on the health concerns of their patients.

• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing

venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays,

chemistry analysis, hematology, urinalysis and sigmoidoscopies).

• Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with

HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction; and lowered monthly overhead by 12%.

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that

immediately put patients at ease.

Also Collected patient blood samples in a safe, sanitary manner for diagnostic testing as a certified

•

phlebotomist.

“…Anna continues to be a vital member of our healthcare school team…possesses exceptional patient care skills…

strong command of basic medical procedures and terminology…well organized and efficient……one of the finest

medical assistant students that I have worked with …” Mrs. Riley, M.A. director, Brookline College