MONA L. JACKS *******@*******.***
**** ****** ***** • Columbus, GA 31909 • H 706-***-**** • C 706-***-****
QUALIFICATION
Excels in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency,
customer satisfaction and the bottom line. Proficient advanced computer skills in MS Office Suite, Quick Books and other
applications/systems. Dedicated and technically skilled business professional with a versatile administrative support skill set
developed through experience as an office manager, secretary, administrative assistant, and office clerk.
AREAS OF EXPERTISE
Teambuilding and Supervising Accounting / Bookkeeping Motivated and Goal Oriented
Policies and Procedures Workman’s Comp Staff Development & Training
Report and Document Preparation General Liability Audit Reporting Hiring and Dismissing
Spreadsheet & Database Creation Job Profitability Reporting Negotiation skills
Records Management Expense Reduction Strong Communication Skills
AREAS OF PROFESSIONAL VALUES
Dedicated and Reliable Organized Team Leader and Player
Professional Attitude High Level of Integrity Assertive and Motivator
Ability to See Big Picture Detailed and Precise
CAREER PROGRESSION
FLOOR COVERINGS BY ASHLEY / ROSEDALE HOMES, INC., Columbus, GA
Office Manager March 2000 to June 2012
All aspects of accounting/bookkeeping to include job profitability reporting, accounts payables/receivables, payroll, quarterly and
yearly payroll reports and cash flow management. Assist customers with their home design and color selections. Write sales contracts,
addendums and change orders. Prepare and maintain multiple job files. Subcontractor scheduling and material ordering. Coordinate
draw schedules with lending institutions. Maintain worker’s compensation and general liability status on subcontractors along with
workman’s comp and general liability audit prep and annual audit reviews. Proficient with all other office administration and
customer service
NORTHCREEK PARTNERS / COLUMBUS DEVELOPMENT, INC., Phenix City, AL
Property Manager / Administrative Assistant July 1997 to February 2000
Multiple responsibilities including management and accurate record keeping of 34-unit multi-family apartment community. Process all
leasing material for move-in, move-outs and collections. Coordinate and supervise maintenance and landscape personnel. Schedule
preparation of vacated apartment for re-occupancy, to include repainting, cleaning, and all repairs necessary. Mortgage coordination,
supervision of loan closings and performing administrative functions.
EDUCATION AND TRAINING
•Harris County High School, Hamilton, GA •Developing a Positive Company Image
•Systematic Budgeting •The Psychology of Winning
•Bookkeeping and Financial Reporting •Multihousing Industry Professional Leasing
•Governmental Budget Preparation and Control •Telephone techniques
•Governmental Capital Budgeting and Debt Administration •Advanced Medical Terminology
•Mortgage Banking / Escrow Department Procedures and Responsibilities