Project Manager Customer Service

Dan G. Reedy

Berlin, MD ***** – ******.*****.*****@*****.*** – 717-***-****

A results-oriented business professional with proven abilities in planning, managing projects,

improving efficiency of operations, team building, and detailing project information to determine

effective processes for operations. Able to identify uses of strengths and weaknesses and

implement company policies, standards, changes in operations, and systems that optimize

productivity. Demonstrated ability to motivate staff to maximize productivity and control costs

through the most effective uses of manpower and available resources.

Product Development * Procedure Development

Manager/Motivator * Industrial Engineering Practices

Process Improvement * Streamlining Operations

Labor Utilization Analysis * Implementing Lean Manufacturing

Cad Design * CNC Programing

Experience:

Production Manager July/2010--Present

Backyard America, Fredericksburg, VA

Managed a warehouse/manufacturing staff of 6-8 employees as well as a drafting/technical

department of 2.

Create daily and weekly schedules for production.

Create and manipulate work orders for production.

Inventory control.

Create all purchase orders for stock material as well as miscellaneously purchased

materials.

Cut production lead times in half as well as raised the on time shipping percentage from

78% to 95% based on original estimated dates given per sales order.

Implemented a computer management system, ERP123, to track inventory, calculate costs

of products, create manufacturing timelines, and other operations.

Created CAD drawings to create quotes and takeoffs for production.

Created CAD drawings for CNC programing.

Created the CNC programs for all routing

o Wood pergola’s in two different materials.

o Aluminum plates and bars.

o Custom programs for arches and odd shaped pergola’s.

o Was able to create and rout programs for a cellular pvc product to be folded and

only have one visible seam. This cut routing and assembly time by 75%.

Oversaw and checked any work coming from the technical department including quotes,

takeoffs, and renderings.

Implemented an entirely new line and new product for sales and production.

o Researched tools for production and assembly of the new product.

o Helped design and test the proper connection hardware for assembling the finished product.

o Helped create the entire system in ERP for the new product from stock material to a finished

production kit.

Checked and processed the finished production kits for shipping

Set up shipping methods to meet certain delivery dates and specifications daily.

The primary contact for customer service.

Helped with getting errors corrected as well as fixing problems with shipping and deliveries.

OSHA certified

Project Manager Sept/2011 – March/2012

Moved with the company from Manassas to Fredericksburg from a 7000 sq.ft. warehouse to a 21000

sq.ft. warehouse.

Planned the layout of the warehouse for flow and ease of production.

Became a project manager for the renovation of the new office/warehouse.

o This included getting bids and estimates for work.

o Finding and purchasing materials.

o Hiring the contracted out work for the renovation process.

o Creating and editing all documents for permits.

Kept production running on time in Manassas while managing the work progress in Fredericksburg.

CAD Operator/Designer Feb./2009 July/2010

Advanced Exterior Systems, Raleigh, NC

Design shop drawings for commercial buildings using aluminum composite paneling.

Creating fabrication drawings for shop use.

Submitting take offs for materials used as well as quantities for entire job installation.

Using CAD Architectural 10 to create 3D and 2D models for elevations, sections, and details

for submittal and installation.

Component Designer Dec./2004--Nov./2008

Structural Systems Inc., Thurmont, MD

Read and understand blue prints to design floor plans for residential and commercial

buildings using CAD, Wall-Building, and Intellibuild software's.

Upgrading and maintaining project drawing files for future use.

performing load and stress calculations for structures.

Calculate cost estimates for residential settings.

Used AutoCAD software to create elevation views and specific details for field installation.

Designed for builders such as Centex Homes, K-Hovnanian builders, Mid-Atlantic Builders,

Beazer Homes, and Haverford Homes.

Computer Skills:

ERP123, AutoCAD Architectural 09, 10, 12, AutoCAD 02,06,08,12, Solid Works, Inventor,

E-Frame, Wall-Builder, IntelliBuild, Microsoft Excel, Word, Outlook, Power Point, Mi -Tek, TJ-

Beam, Photoshop

Education:

Millersville University, Millersville, PA

Bachelor of Science, Industrial Technology, 2004

Knowledge and skills in technical management, emphasis on business organization and

management, production planning, quality assurance, industrial organization, and industrial

safety.

The ability to access, evaluate, and manage technical and managerial information.

Application of technological concepts and practices in solving problems related to industry,

within both individual and cooperative team environments.

Perform safely common manufacturing techniques used to cast, form, separate, condition,

assemble, and finish a variety of production materials.

Recognize, evaluate, and control varied industrial health and safety hazards.

Perform production scheduling, develop and monitor an inventory control system, utilize

appropriate production planning techniques, and identify and exhibit key factors in project

management.

Six-sigma and lean manufacturing.

Organize, manage, and control a manufacturing environment.

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