ROMAN BULGAKOV
*** ****** **** ****, ***** ***
Toronto, ON M5J 2N3
*************@*****.**
CAREER OBJECTIVE: Account Executive / Business Development
HIGHLIGHTS OF QUALIFICATIONS
. More than 10 years of solid experience in sales
. Proven practical knowledge in establishing and managing customer
relationships with excellent levels of retention and loyalty
. Bachelor / Master's degree in Economics combined with a demonstrated
commitment to ongoing professional development
. Computer literate including the ability to access and update client
information
. Fluent in Russian and proficient in Spanish
. Team oriented with the ability to work well independently, adapting
and learning quickly in new environments
. Superior communication, interpersonal, organizational, problem
solving, conflict resolution and decision making skills
WORK HISTORY
District Sales Manager
Shoplogix Inc., Toronto
2011 - Oct 2012
. Consulted production management by implementation of new efficiency
tools such as
real time OEE (overall equipment effectiveness) measurement
. Responsible for selling SaaS solutions that accumulated more than 250K
in revenue at the moment
. Conducted numerous and versatile web presentations and conferences
oriented to technical personnel as well as to senior management
. Initiated pilot projects in manufacturing environment to increase
production visibility
. Managed to fulfill a successful installation of designated monitoring
system in plastic division of production corporation
Inside Sales Manager / Area Sales Manager
Corma Inc., Toronto
2007 - 2011
. Developed, solicited and closed new accounts, generated more than 3.5
million USD in sales, including spare parts requests
. Analyzed sales opportunities in specified area using marketing
research and prospect evaluation
. Prepared and distributed special marketing materials introducing wide
range of services
. Generated sales quotations, more than 3000 quotes, 200 of them
converted to Order Confirmations
. Cooperated and worked together with the sales team members,
supporting and handling numerous customer inquires
. Processed customers orders, starting from invoice to entering an
approved machine order into the production system
Sales Manager
2005 - 2007
Alpha Marathon Technologies Inc., Toronto
. Launched promotion activity of extrusion equipment in Eastern Europe
from start-up spreading the company's geography of export business
sphere
. Raised up and progressed a new client data base, forming it of more
than 50 customers and currently negotiating with around 30 of them
. Participated in local and international specialized exhibitions (NPE-
2006, Chicago; Expoplast-2005, Montreal; Interplastica-2005, Moscow),
arranged some visits of outside customers to Canada
. Cooperated and interacted thoroughly with governmental organizations
facilitating the export negotiations process and financing procedures for
foreign clients
Sales Engineer 2003 - 2005
Textima Export Import GmbH (An agent for Netstal Maschinen AG)
. Initiated the start of sales of injection moulding machines to reach a
turnover of 2.0 million Euro in 2004 and 3.5 million Euro in the first
half of 2005
. Arranged promotional visits to remote and local customers which
resulted in the sale of 40 injection moulding machines for optical
disc and standard applications
. Developed and actualized database thereby amplifying clients by 200%
. Established alliances with major optical disc applications integration
partners for future contracts
. Successfully answered customer inquiries and satisfied their concerns
resulting in non-escalation of claims
. Interfaced directly with top-level executives and negotiated high-
dollar contracts
. Managed post-sale professional services and coordinated technical
engineers
. Composed summaries, customer objectives, forecast strategies and
activity reports
. Attended special internal seminars to discuss customer needs and the
competition
EDUCATION AND TRAINING
CFA Course
2011
Becker Professional Education (within University of Toronto)
Technical Analysis Course
2010
Canadian Society of Technical Analysts
Sales Training Program 2004
Netstal Maschinen AG Head Office
Sales Training Program 2004
Netstal Maschinen AG, D sseldorf
Sales Training Program 2004
Motan GmbH Head Office
Post Graduate Program in National Economics 2001
Russian Academy of Sciences
Bachelor / Master in Economics 1998
Moscow State University of Commerce