Project Data Entry

ANEETA HEERA

E-mail - ***********@*****.***, cell# 925-***-****

Summary:

Over 5 years of experience with expertise in investigative, quality

improvement and project management. Highly motivated and determined

professional with a passion of pursuing new opportunities and challenges to

achieve optimal end results.

Skills: Proficient in Microsoft Office, Excel, Power Point, Access,

Outlook and WebEx. Knowledge of Lotus notes, Microsoft Project.

Second Languages - Punjabi.

Certification- Department of Insurance Fair Claims Settlement Practice

Regulations Date: 8/23/12

Education:

San Francisco State University - San Francisco, CA

Bachelors of Science: Business Administration concentration: Finance-

Graduated- 2011

Experience:

Employer: Fidelity National Warranty

Claims Analyst - October 2011- Present

. Analyze and investigating claims and data

. Communicating with clients/policyholders.

. Maintain knowledge of company policy and data entry compliance.

. Assisting on variety of projects.

. Authorizing job reports into computer database.

. Assisting Vendor Relations as needed.

. Processing reimbursement checks and payouts.

. Dispatch companies/vendors.

. Processing purchasing order requests.

. Relationship management with vendors and agents.

. Proficient with desktop tools and software programs in accordance to

contracts.

Employer: Dublin Investment Group

Customer Relations Internship - February 2011- July 2011

. Provide support for customer issues regarding account queries and

maintain contact with current and prospect key accounts.

. Following up on leads, build long term, productive and mutually

beneficial relationships with potential and new customers

. Manage and tracking calls and correspondence logs and reports.

. Communicating with sales and other teams with relevant information

provided by the customer.

. Recording and researching details of the customer interactions.

. Supporting and assisting management as needed.

Employer: Fidelity National Warranty

Project Associate- August 2008 - October 2010

. Assisting with compliance and corporate policies and procedures.

. Providing administrative and clerical support to office staff

. Data entry and proofing objections, exclusions, etc.

. Reviewing reports on deficiencies and disputes.

. Ensuring materials are properly filed and organized.

. Keeping all claims, reports and schedules current and provide alerts

for any issues and upcoming deadlines.

. Ensuring proper processing of all incoming mail, including claims,

exclusions and claimant correspondence.

. Inspect and verify work performed to ensure quality of product.

Employer: Pegasus Group

Project Coordinator December 2004 - August 2007

. Provided administrative and clerical support.

. Scheduling appointments, creating project templates in MS Words, Excel

and PowerPoint.

. Prepared payroll

. Coordinate and track tasks of multiple projects.

. Scheduling and booking appointments.

. Relationship management with vendors and consultants.

. Organizing multiple deadline sensitive projects,

. Preparing correspondence, letters, memos, reports and presentations.

. Traveling to local properties/errands.

Affiliations:

SFSU Women in Business: 2008- Officer: Secretary

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