CHRISTINE MCKINLEY, PHR
***** *** ******* **** #**** ? Moreno Valley, CA 92557
704-***-**** (cell)
******************@*****.***
Qualifications Summary
Human Resources professional with "hands-on" generalist experience in the
administration of the day-to-day Human Resources functions and
development of innovative programs.
. Extensive recruitment and retention experience.
. Expert at developed policies and procedures to meet regulatory
compliance and business needs.
. Expert at identifying and resolving employee relations issues.
. Skilled at Implementing and maintaining performance management and
compensation programs.
. Experience in executing leadership development programs.
. Ability to coach and counsel management and line leaders.
. Proficient at conducting employee opinion surveys and implementing
corrective actions.
. Working knowledge of Microsoft Word, Excel, PowerPoint, Taleo and
Plateau.
Career History
FAMILY DOLLAR Matthews, NC. - is a national chain of neighborhood general
merchandise stores in the United States. It operates approximately 7,500
stores in 45 states, with over 45,000 team members. It is headquartered in
Matthews, NC. 2005 - Present
GROUP TRAINING SPECIALIST-2012-Present
. Support Store Operations Field Training.
. Facilitate group focus sessions, instructor-led courses, classroom
sessions, Train the Trainer sessions, Certification sessions and
Webinars for Store Operations.
. Established comprehensive recruiting programs to staff California
stores.
. Train on behavioral interviewing techniques and created interview
guides.
. Improve recruiting metrics to include requisition by recruiter report
and time to fill report (Taleo ATS).
. Managed a team of six recruiters.
. Managed full life cycle recruiting process and filled key positions to
include Director Transportation, Compliance Specialist, Shift
Operations Managers, District Managers, Project Managers and
Recruiters.
. Conducted exit interviews and made recommendations to the management
team for corrective action and continuous improvement.
. Engaged in employee relations issues to conduct investigations and
recommend appropriate action.
. Communicate best practices regarding hiring, team member engagement,
retention and performance management.
. Facilitate the recruitment, selection, on boarding and retention of
newly hired team members.
. Reduced time to fill from 60-90 days to 30-42 days, varies on
distribution center, corporate and store operations positions.
. Managed relocation policy for three years prior to outsourcing to a
third party. Involved in the RFP process.
. Annual budget of six figures, and saved 1.5% annually.
STORE OPERATIONS DIVISION RECRUITER 2008-2012
RECRUITING MANAGER DISTRIBUTION & LOGISTICS/CORPORATE RELOCATION 2005
-2008
REHAB SOLUTIONS, Charlotte, NC. -Speech, physical and occupational
therapists to provide therapy and management services that create rehab
programs of distinction.
RECRUITER - 2004-2005
. Placed therapists in per diem assignments, travel assignments and
direct hire placements. Average assignment 13 weeks, would extend to
six month or 12 month assignments.
. Performance measured by number of hires, percentage of contractor and
floater cost to total labor, cost per hire and average time to fill.
. Performed drug screens, background checks, licensure verifications and
OIG (Office of the Inspector General U.S. Department of Health and
Human Services) Investigations.
. Planned and coordinated special events for clients and therapists.
. Provide guidance to field locations in the handling of discipline,
terminations and local employee relations issues.
. Increased communication by initiating monthly meetings with facilities
to keep up to date on per diem and travel assignment needs.
GREATER CHARLOTTE YMCA Charlotte, NC -
GROUP EXERCISE INSTRUCTOR WATER FITNESS 2004 - 2012
. Instruct members/participants in water workouts in both shallow (3
feet deep) and deep water pools (10 feet deep) in extreme cardio,
stepping stones and beginner water aerobics, classes range from 45 -
60 minutes.
. Possess Training Certification YMCA of the USA: YMCA Aquatic Safety
Assistant; Basic First Aid; Emergency Oxygen; CPR Pro.
. Responsible for own choreography of each class performed. Teach from
the deck of the pool and in the water next to participants, to ensure
proper form and breathing techniques.
. Engaged participants in Community Outreach, MARCH MADNESS (90 minute
class) and water zumba classes.
SIGNATURE SOLUTIONS, Inc. Charlotte, NC -is a nurse staffing agency
providing relief staffing to hospitals, nursing homes, and home care.
(Company dismantled and sold).
BRANCH MANAGER/ACCOUNT REPRESENTATIVE - 2003-2004
. Maintained current and established new clients and candidates.
Negotiated contract rates and placed LPN (licensed practical nurse),
RN (registered nurse), CNA (certified nurse assistant) and PCA
(patient care associate) in current and newly established facilities
through the region.
. Prescreened, interviewed, counseled and performed drug screens on new
employees.
. Assisted in the creation of a new staffing division for travel nurses
in hospitals across the country.
. Recruited nurses nationwide and coordinated with Account Executive for
travel assignments in hospital placement.
. Arranged housing contracts, rental cars, flights and negotiated pay
rates with nurses and facilities.
. Counseled and coached managers and supervisors to resolve employee
relations issues.
NURSE AMERICA, Charlotte, NC-is a nurse staffing agency providing per diem
nurse staffing to regional hospitals, nursing homes, assisted living homes
and home health care. (Company closed).
NURSE RECRUITER/Human Resources Manager - 2001-2003
. Recruited and retained qualified RN(registered nurse), LPN (licensed
practical nurse) and CNA (certified nurse assistant); successfully
place on assignment in hospitals and nursing homes.
. Conduct new hire orientation.
. Maintain employee files and license verification.
. Maintain employee retention and recognition programs.
. Conducted an employee opinion survey to increase satisfaction and
execute corrective actions.
. Coached and counseled nurses with the Director of Nursing
Education
Bachelors of Art in Communication, Thiel College, Greenville, PA
Professional Human Resources Certification-June 2010
Extended resume on request