CHRISTINE MCKINLEY, PHR

***** *** ******* **** #**** ? Moreno Valley, CA 92557

704-***-**** (cell)

abokmn@r.postjobfree.com

Qualifications Summary

Human Resources professional with "hands-on" generalist experience in the

administration of the day-to-day Human Resources functions and

development of innovative programs.

. Extensive recruitment and retention experience.

. Expert at developed policies and procedures to meet regulatory

compliance and business needs.

. Expert at identifying and resolving employee relations issues.

. Skilled at Implementing and maintaining performance management and

compensation programs.

. Experience in executing leadership development programs.

. Ability to coach and counsel management and line leaders.

. Proficient at conducting employee opinion surveys and implementing

corrective actions.

. Working knowledge of Microsoft Word, Excel, PowerPoint, Taleo and

Plateau.

Career History

FAMILY DOLLAR Matthews, NC. - is a national chain of neighborhood general

merchandise stores in the United States. It operates approximately 7,500

stores in 45 states, with over 45,000 team members. It is headquartered in

Matthews, NC. 2005 - Present

GROUP TRAINING SPECIALIST-2012-Present

. Support Store Operations Field Training.

. Facilitate group focus sessions, instructor-led courses, classroom

sessions, Train the Trainer sessions, Certification sessions and

Webinars for Store Operations.

. Established comprehensive recruiting programs to staff California

stores.

. Train on behavioral interviewing techniques and created interview

guides.

. Improve recruiting metrics to include requisition by recruiter report

and time to fill report (Taleo ATS).

. Managed a team of six recruiters.

. Managed full life cycle recruiting process and filled key positions to

include Director Transportation, Compliance Specialist, Shift

Operations Managers, District Managers, Project Managers and

Recruiters.

. Conducted exit interviews and made recommendations to the management

team for corrective action and continuous improvement.

. Engaged in employee relations issues to conduct investigations and

recommend appropriate action.

. Communicate best practices regarding hiring, team member engagement,

retention and performance management.

. Facilitate the recruitment, selection, on boarding and retention of

newly hired team members.

. Reduced time to fill from 60-90 days to 30-42 days, varies on

distribution center, corporate and store operations positions.

. Managed relocation policy for three years prior to outsourcing to a

third party. Involved in the RFP process.

. Annual budget of six figures, and saved 1.5% annually.

STORE OPERATIONS DIVISION RECRUITER 2008-2012

RECRUITING MANAGER DISTRIBUTION & LOGISTICS/CORPORATE RELOCATION 2005

-2008

REHAB SOLUTIONS, Charlotte, NC. -Speech, physical and occupational

therapists to provide therapy and management services that create rehab

programs of distinction.

RECRUITER - 2004-2005

. Placed therapists in per diem assignments, travel assignments and

direct hire placements. Average assignment 13 weeks, would extend to

six month or 12 month assignments.

. Performance measured by number of hires, percentage of contractor and

floater cost to total labor, cost per hire and average time to fill.

. Performed drug screens, background checks, licensure verifications and

OIG (Office of the Inspector General U.S. Department of Health and

Human Services) Investigations.

. Planned and coordinated special events for clients and therapists.

. Provide guidance to field locations in the handling of discipline,

terminations and local employee relations issues.

. Increased communication by initiating monthly meetings with facilities

to keep up to date on per diem and travel assignment needs.

GREATER CHARLOTTE YMCA Charlotte, NC -

GROUP EXERCISE INSTRUCTOR WATER FITNESS 2004 - 2012

. Instruct members/participants in water workouts in both shallow (3

feet deep) and deep water pools (10 feet deep) in extreme cardio,

stepping stones and beginner water aerobics, classes range from 45 -

60 minutes.

. Possess Training Certification YMCA of the USA: YMCA Aquatic Safety

Assistant; Basic First Aid; Emergency Oxygen; CPR Pro.

. Responsible for own choreography of each class performed. Teach from

the deck of the pool and in the water next to participants, to ensure

proper form and breathing techniques.

. Engaged participants in Community Outreach, MARCH MADNESS (90 minute

class) and water zumba classes.

SIGNATURE SOLUTIONS, Inc. Charlotte, NC -is a nurse staffing agency

providing relief staffing to hospitals, nursing homes, and home care.

(Company dismantled and sold).

BRANCH MANAGER/ACCOUNT REPRESENTATIVE - 2003-2004

. Maintained current and established new clients and candidates.

Negotiated contract rates and placed LPN (licensed practical nurse),

RN (registered nurse), CNA (certified nurse assistant) and PCA

(patient care associate) in current and newly established facilities

through the region.

. Prescreened, interviewed, counseled and performed drug screens on new

employees.

. Assisted in the creation of a new staffing division for travel nurses

in hospitals across the country.

. Recruited nurses nationwide and coordinated with Account Executive for

travel assignments in hospital placement.

. Arranged housing contracts, rental cars, flights and negotiated pay

rates with nurses and facilities.

. Counseled and coached managers and supervisors to resolve employee

relations issues.

NURSE AMERICA, Charlotte, NC-is a nurse staffing agency providing per diem

nurse staffing to regional hospitals, nursing homes, assisted living homes

and home health care. (Company closed).

NURSE RECRUITER/Human Resources Manager - 2001-2003

. Recruited and retained qualified RN(registered nurse), LPN (licensed

practical nurse) and CNA (certified nurse assistant); successfully

place on assignment in hospitals and nursing homes.

. Conduct new hire orientation.

. Maintain employee files and license verification.

. Maintain employee retention and recognition programs.

. Conducted an employee opinion survey to increase satisfaction and

execute corrective actions.

. Coached and counseled nurses with the Director of Nursing

Education

Bachelors of Art in Communication, Thiel College, Greenville, PA

Professional Human Resources Certification-June 2010

Extended resume on request

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