Ardalan Zandian
Status: Green Card Holder
Residency: Sacramento, California Area Cell Phone: 408-***-**** E Mail: *******@*****.***
Career Summary
MBA with expertise in Social Media
Marketing and three years of
experience in Marketing and
Customer Relationship
Management.
Pioneered an effective strategy in
Social CRM for the first time in
Iran with published paper about
“Critical Success Factors of
Social Networks”. Accomplished
Social CRM projects in three
companies with promising
results.
Hard working Team Leader, managed
over 50 employees at the age of 24 with
appreciation letter from Dr. E. Ekhtiari
(member of Iranian Parliament) and Dr.
M. Sepehri (Former Assistant Professor
of Stanford University and Current
Assistant Professor of SUT).
Related Skills
Sales Force.com and SAS Business
Intelligence (int) Business Plan Pro,
Palo Alto Software (pro) Programming
Languages (C++, MATLAB and Java)
(pro) Reporting skills and Microsoft
Office (pro) Presentation skills and
Prezi.com (pro)
Education
Sharif University of Technology
Page 1 of 2
Ardalan Zandian
Status: Green Card Holder
Residency: Sacramento, California Area Cell Phone: 408-***-**** E Mail: *******@*****.***
Career Summary
MBA with expertise in Social Media
Marketing and three years of
experience in Marketing and
Customer Relationship
Management.
Pioneered an effective strategy in
Social CRM for the first time in
Iran with published paper about
“Critical Success Factors of
Social Networks”. Accomplished
Social CRM projects in three
companies with promising
results.
Hard working Team Leader, managed
over 50 employees at the age of 24 with
appreciation letter from Dr. E. Ekhtiari
(member of Iranian Parliament) and Dr.
M. Sepehri (Former Assistant Professor
of Stanford University and Current
Assistant Professor of SUT).
(SUT), Tehran, Iran Sep 2009 –
Jul 2012
Master of Business Administration
(MBA) GPA: 3.72
University of Tehran, Tehran, Iran Sep
2004 – Jul 2009
Bachelor of Science, Mechanical
Engineering
Page 2 of 2
Ardalan Zandian
Status: Green Card Holder
Residency: Sacramento, California Area Cell Phone: 408-***-**** E Mail: *******@*****.***
Related Experiences
CRM and Marketing Analyzer at Farir Asa Teb Jan 2012 – Sep 2012
Responsibilities: Designing an effective system that let the company understand the end user behavior
Accomplishments: The designed system saved $35k in the first year of launch (2012) and increased total revenue by 7%
in 9 months.
Social Network Analyzer at GDEA (Gabric Diabetes Education Association) NGO Aug 2011 – Sep 2012
Responsibilities: Increasing the number of clients (~70,000) by 2% per month (Customer Attraction)
Accomplishments: More than 4,000 clients joined them in Sep 2012 (an increase of 5.7% per month)
Social Network Analyzer at Society of Zoroastrian Students NGO Aug 2011 – Sep 2012
Responsibilities: Increasing the growth rate of new members from 0.1% to 1% (Customer Acquisition)
Accomplishments: The new systematic model caused an increase of ~5% in the member’s growth rate.
Sales and Marketing Manager at AshenaTech Oil Equipment Sep 2009 – March 2010
Responsibilities: Managing sales and marketing department, increasing sales by 5%
Accomplishments: Signed an important contract and increased sales by 14%
Executive Manager of Zoroastrian Schools Improvement Project1 Sep 2009 – Sep 2010
Responsibilities: Managing a team of 54 employees in order to promote more than 300 students’ GPA
Accomplishments: The student’s average GPA among Zoroastrian Schools is reported to be 10% more
Main Characteristics and
Competencies
Hard worker, Fast Learner, Innovative,
State of art knowledge of IT, Out of the
box business solutions, Detail Oriented
Page 3 of 2
Ardalan Zandian
Status: Green Card Holder
Residency: Sacramento, California Area Cell Phone: 408-***-**** E Mail: *******@*****.***
Responsibilities: Managing a team of 54 employees in order to promote more than 300 students’ GPA
Accomplishments: The student’s average GPA among Zoroastrian Schools is reported to be 10% more
Other Skills
Management: Managerial applications
of CRM, e CRM and Social CRM (using
social networks), E business strategies
– Business Plan designer – Knowledge
Management strategies – Applicable
general business solutions
Computer: Programming Languages
and Applications (FORTRAN, Delphi,
Basic, Visual Basic, CSS, SPSS, Maple,
Vensim) (int) Adobe CS5 (int)
Languages: English (full professional
proficiency) – Farsi (Native)
Page 4 of 2
1 Under supervision of Educational Commission of Iranian Parliament
1