Customer Service Nurse Practitioner
Resume:
Xhantiana Williams
Grand Rapids, MI 49506
Cell 616-***-****
E-mail: *****************@*****.***
JOB OBJECTIVE:
. To secure Full time position as an Administrative Assistant.
EDUCATION:
. Grand Valley State University
1 Campus Drive
Allendale, MI 49401-9403
Ph 616-***-****
August 2011 - May 2012
Field of study: Nurse Practitioner Minor in: Business Administrative
. Grand Rapids Christian High School
2300 Plymouth Ave SE
Grand Rapids, MI 49506
Ph 616-***-****
September 2009 - May 2011
Courses Included: Trigonometry, Religion, Honors English, Psychology,
Economics, U.S. Government, Biology, Algebra II, and ATC.
. East Kentwood High School
6230 Kalamazoo Ave SE
Kentwood, MI 49512
Ph 616-***-****
September 2007 - June 2009
Courses Included: World History, Banking and Finance, Technology,
English, Nutrition, Algebra I, Geometry.
SKILLS SUMMARY:
. Ability to type 55 wpm.
. Knowledge of data entry, computers (word, XP, excel, power-point),
copying, postage & answered phones in a professional manner.
. Fast leaner and works extremely well as a team or on my own.
. Good written and oral communication skills.
. Experience also in filing.
Xhantiana Williams
1124 Benjamin Ave SE
Grand Rapids, MI 49506
Cell 616-***-****
E-mail: *****************@*****.***
WORK EXPERIENCE:
. Farmers Insurance Company
5665 N Kraft Lk SE
Caledonia, MI 49512
Supervisor: Jacklyn Davidson
Ph 616-***-****
Employment Date: Oct 2012 to Feb 2013
Position: Insert Operator/ Mail Dept
Duties: Run different types of policies, cancellations, checks, POM'S
etc., through machines so that it is ship off to the customers on
time.
. Pietro's Restaurant
2780 Birchcrest Dr SE
Grand Rapids, MI 49506
Supervisor: Doug
Ph 616-***-****
Employment Date: Oct 2012 to Dec 2012
Position: Host/Bus
Duties: Greet customers, making sure the customer is left satisfied
and clean tables once customers have left.
Reason Leaving: Part time job only, decided to just keep my full-time
job.
. Manpower (Priceline.com)
4147 Eastern Ave SE
Wyoming, MI 49548
Supervisor: Toni McQueeney
Ph 616-***-**** EXT 142
Employment Date: June 2012 to Oct 2012
Position: Customer Care Executive
Duties: Provides excellent levels of customer service to resolve hotel
and customer queries, both over the phone and via web chats, emails,
etc. All CCE's are considered to be universal agents, taking all
types of calls including resolving customer complaints.
Reason Leaving: Found New Employment.
Xhantiana Williams
1124 Benjamin Ave SE
Grand Rapids, MI 49506
Cell 616-***-****
E-mail: *****************@*****.***
WORK EXPERIENCE:
. Spectrum Community Service
3353 Lousma Dr SE
Wyoming, MI 49548
Supervisor: Melissa Martin
Ph 616-***-****
Employment Date: January 2012 - June 2012
Position: Direct Support Staff
Duties Included: Responsible for the direct supervision of an adult
individual with a disability in his home, along with specific needs
served. Provide teaching opportunities, and follow safety guidelines
according to his individual plan of care.
Reason Leaving: Found New Employment.
. Meijer
1540 E 28th St SE
Grand Rapids, MI 49508
Supervisor: Bill
Ph 616-***-**** Ext: 614
Employment Date: May 2011 to June 2012
Position: Cashier
Duties Included: Interact with customers, operate cash register,
checked identification when required by transaction, collected cash,
check or charge payment from customers.
Reason Leaving: Found New Employment.
. Modern Fire & Security Systems, Inc.
20 Stevens St SW
Grand Rapids, MI 49507
Supervisor: Michelle Williams
Phone 616-***-****
Employment Date: June 2010 to September 2010
Position: Receptionist
Duties Included: Answering phones, greeting Customers & Vendors,
filing, copying & typing papers.
Reason for leaving: Summer Employment.
Xhantiana Williams
1124 Benjamin Ave SE
Grand Rapids, MI 49506
Cell 616-***-****
E-mail: *****************@*****.***
WORK EXPERIENCE:
. Project Impact (YMCA)
1001 33rd St SE
Grand Rapids, MI 49508
Supervisor: Brent Michaels
Ph 616-***-****
Employment Date: June 2009 to September 2009
Position: PT Teacher Assistant at YMCA
Duties Included: Responsible for the safety of up to 10 kids at one
time, providing a safe & educational environment for children while
parents worked out in the Fitness Center. Other duties included being
a Receptionist & Planned Daily Activities.
Reason for leaving: Summer Employment
REFERENCES:
. Terrell Daniels
Pride Builders Group, LLC.
Ph 616-***-****
Occupation: President/CEO
. Miranda Potts
D.A. Blodgett - St. John's
Ph 616-***-****
Occupation: Foster Care Case Aide
. Jennifer Trimper
Grand Valley Co-Op Credit Union
Ph 616-***-****
Occupation: Senior Teller
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