Customer Service Manager

Charmaine J Hunter

**** * *** * *****

Hooks, TX. 75561

Mobile: 404-***-****

Evening Phone: 404-***-****

Email: *********.**********@*****.***

Availability:

Job Type: Permanent

Work Schedule: Full-Time, Part-Time

Work Experience:

Harte Hanks 09/2012 - Present

Texarkana, TX United States Salary: 8.50 USD Per Year

Hours per week: 40

Customer Service Rep

Supervisor: Deanna Battle 903-***-****)

Okay to contact this Supervisor: Yes

• answer calls professionally respond to customer inquiries research required information using available resources handle and resolve

customer complaints provide customers with product and service information enter customer information process orders, forms and

applications identify and escalate priority issues route calls to appropriate resource follow up customer calls where necessary complete call

logs produce call reports

Waddley Hospital 07/2012 - 09/2012

Texarkana, TX United States Salary: 8.00 USD Per Year

Hours per week: 40

Housekeeper

Daily responsibilities include cleaning and sanitizing rooms

or other assigned areas,changing, linens, changing glassware and removing debris, dusting

and polishing, cleaning all furniture and accessories, washing windows and mirrors, removing

any stains or marks and emptying all trash clean and sanitize bathing spaces, sinks and toilets;

vacuuming, sweeping and mopping . check for damages to company property and submit

reports to appropriate supervisors.

Harbor Freight tools 06/2009 - 04/2011

Huntsville, AL United States Salary: 8.00 USD Per Year

Hours per week: 40

Sales Associate

Responsible for customer assistance, cash registeroperation,sales/monetary transactions,

opening/closing procedures. maintain positive customer and employee relations; reporting any

problems/complaints immediately to the store manager.

assist with inventory, display, merchandising and placement of stock on sales floor, stock

rotation and mark-downs, assist with picking/straightening up or arranging merchandise and

housekeeping tasks to ensure neat, clean and safe working environment, become familiar with

and use proper handling techniques and equipment to ensure safe handling of merchandise

become familiar with and follow store policies and procedures as well as general company

policies, be aware of possible damage, theft or potential safety hazards, reporting observations

immediately to store manager

Follows and enforces all company procedures.

Performs other duties as requested.

Education:

ITT Tech Atlanta, GA United States

Associate's Degree 03/2014

Major: Paralegal Studies

Everest Decatur, GA United States

Technical or Occupational Certificate 02/2012

GPA: 3.10 of a maximum 4.0

Major: MAA

Mariner High School Everett, WA United States

High School or equivalent 06/2008

GPA: 3.48 of a maximum 4.0

Major: H.S Diploma

Relevant Coursework, Licenses and Certifications:

WPM 54,Word,Excell,PowerPoint

References:

Name Employer Title Phone Email

Charlotte Pickrell Horizon Blue Cross DRTV Representative 706-***-****

Blue Shield

Contact this candidate