Customer Service Manager
Resume:
Bonita Cheaves
Newnan, Georgia 30265
*************@*****.***
OBJECT IVE:
• To attain employment that will enable me to utilize my current skills and education.
QUAL I F ICAT IONS:
I am knowledgeable with M icrosoft Office which includes Word Access, Excel and
PowerPoint. I have excellent oral, interpersonal professional and writ ten communication
skills. I am enthusiastic, loyal, diligent and a team player. Adapt to new skills in an
adequate and t imely manner. Type 40 wpm.
EDUCAT ION:
West Ga. Technical College Newnan, GA 09/2009-03/2011
Business Administration Technology
Program of study:
• In terpersonal Relations and Professional Development, English I, English I I,
foundations of Mathematics, Int roduction to M icrocomputers, Principles of
Accounting I, Business Document Proofreading and Editing, Document Processing,
Word Processing, Office Procedures
D iploma
• Business Administration
WORK EXPER IENCE:
Dong Wong Hogansville, GA 2011- Present
Production Operator
• Build car parts to be supplied to Kia Motors. Have a targeted amount to reach each
day. 12-hour work days.
Victory Bible M inistries Newnan, GA 2007-Present
Financial Secretary
Responsibilities :
• Manage church financial records, filing, and deposit and supervise all monies,
recording members ti the and offerings, and disburse all monthly accounts.
Panasonic Automotive of North America Peachtree City, GA 07/1996-
06/2009
Material Handler 06/200*-**-****
• In terpret work orders to determine type and quantity of materials required,
availability of stock and order priority.
• Direct warehouse personnel to expedite t ransfer of materials from stock area to
p roduction areas.
• Examine material received, verify parts numbers, and check discrepancies such as
damaged or unmarked parts.
I nspector 2001-2008
• Visually inspect piece parts final products.
• Rejects/accepts products per sampling plans.
• Tests radios to ensure that sound were clear and up to company standards.
• Pack various parts and products for shipment.
• Inform management if there were quality issues with parts prior to packaging.
• Train new employees to ensure consistency.
I ncoming QA I nspector 1999-2001
• Received all incoming parts in the department
• Entered data in the system of all parts received
• Inspected parts
• Monthly inventory
Assembler 1996-1999
• Disassemble and reassemble electronic units. Position parts according to operating
p rocedure and work instructions.
• Execute basic soldering tasks as required.
• Update defective materials or questionable conditions to the department supervisor.
• Inform maintenance regarding machinery that was not operating properly.
WAL-MART 1983-1995
D epartmental Shoe Manager
• Provided quality customer service
• Managed team of employees in the department providing leadership, work schedules
and guidance.
• Managed all inventory for department and addressed discrepancies as appropriate.
• Receiving and shipping merchandise
• Ordering merchandise for department
• Set the department according to plan-o- gram
• Price changes
• Traveled twice a year for district meetings.
• Managed a dept. with 5-6 employees
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