Medical Assisanta

SUSAN WALLACE

Dallas, Texas ***** - ***********@*****.*** - 214-***-****

CERTIFIED MEDICAL ASSISTANT - CERTIFIED NURSING ASSISTANT - SERVICE EXCELLENCE

PROFESSIONAL SUMMARY

Hard working Medical Assistant/CAN/LNA who provides excellent service to patients/clients as a team player

A multitasking professional who thinks ahead and adapts to changing variables very well

Possessor of talents critical to assure smooth and on-time patient flow - Working to average 35 patients per day and peak at 47

Provider of proficient client service, back office, injection, phlebotomy skills (96% average of 1'st stick using green tip needles)

Strong focus on maintaining exceptional credibility - Serves the under privileged - Patient Care - Teamwork

Quantifiable Results - EMR - Patient Flow - Priority Triage - Multi-Dimensional Thinking

Provider of both direct and indirect patient care under the supervision of a Registered Nurse (RN)

Provider of personal care, technical procedures, and documents pertaining to electronic health records

Demonstrates integrity, caring and compassion when working with patients, families and staff

PROFESSIONAL WORK HISTORY

Dallas Medical Specialists Dallas, TX

Medical Assistant (Externship) October 2011 to Present

Responsible for providing medical support including processing patient paperwork, preparing sterile trays/procedure

supplies, assisting patients, assisting technologists, and cleaning/sterilizing instruments

Performs any and all Medical Office Assistant duties as requested and without questioning leadership team

Utilizes my knowledge of Medical Office procedures and medical terminology to provide excellent patient customer

service care while maintaining my minimum typing speed of 30 WPM in this fast paced environment

Dallas Convention Center Dallas, TX

Front of House Manager - Part Time College Job July 2006 to Present

Worked my way through school providing great customer service to Dallas Convention Center patrons

Dr. Harold Wagner’s Home Care Physicians Dallas, TX

Certified Nursing Assistant May 2009 to October 2011

Conducted patient care for several private patients on days or nights as needed

Maintained patient charts for private duty nurse and doctor by recording blood pressure, temperatures, pulse

respirations and weight each time on duty

Responsible for patient nutrition, assisted with patient personal care as needed for patients to complete daily routines

Professionally assisted patients with movement strategies that would allow and promote them to move about home

accordingly and in a safe manner

Dr. Rivero and Associates Dallas, TX

Certified Nursing Assistant September 2007 to May 2009

Assisted private patients in completing daily routines

Prepared great meals and provided personal care services to each patient with professional love and care

During most shifts I’d take/complete blood pressure checks, temperatures, pulse respirations, and document

accordingly for family members to review along with current private physician and nurse

SUSAN WALLACE Professional Work History Continued…

Southaven Nursing Home Dallas, TX

Certified Nursing Assistant August 2003 to September 2007

Assisted patients in all aspects of daily living to help patients get ready for classes and therapy classes

Assisted the patients in learning how to feed and dress themselves

Provided detailed Physical Therapy assistance to patients

Ensured that doctors' orders were effectively carried out, including testing, medical surgical procedures and

consultations

Responded to numerous volatile situations earning the respect of Physicians, Nurses, and coworkers for my calm,

level headed and quick thinking during emergency situations

Charlton Methodist Hospital Dallas, TX

Certified Nursing Assistant January 2003 to August 2003

Monitored telemetry patients on cardiovascular floor

Vital signs& basic assessment of each patients

Set up EKGs and heart monitors

EDUCATION

Concorde College

Dallas, TX

Medical Assisting - Certified, 2011

Everest College

Dallas, TX

Associate of Applied Science Degree in Medical Assisting, 2007

Cedar Valley College

Dallas, TX

Certified Nurse Assistant, 2000

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