Customer Service Manager

Attendance Coordinator */**/**** */*/****

Senior Secretary PROFESSIONAL EXPERIENCE & SIGNIFICANT ACHIEVEMENTS

PROFESSIONAL DEVELOPMENT

AWARDS AND HONORS

AREAS OF EXPERTISE

Staffing Coordinator

Office Manager 1997 1998

9/10/ 2012 1/9/2013

10/24/ 2002 9/7/2012

L aTonya A. Price

P.O. Box 2141 Desoto, Texas 75123

Telephone: 469-***-****

Email: **********@*****.***

Highly experienced, outstanding and determined professional seeking a position in a dynamic organization to contribute to

organizational objectives and charting mutual growth

Management

Microsoft Office Word/Excel

Customer Service

Criminal Law

Power point

Administration

Notary

Volunteer Coordinator

Working with children(at risk youth)

Oracle Finance System

Various Phone Systems

Payroll Processing

Process Discipline Records

Typing 50 wpm

Group wise

Outlook

Billing/Accounts Receivable

Mentor

EDUCATION

American Public University Anticipated Graduation date 06/28/14 MA in Legal Studies

Ashford University Graduated 1/2011 BA Social and Criminal Justice

Mountain View College Graduated 5/08 Associate in Arts

Mountain View College Graduated 5/06 Associate in Science

RELATED COURSES COMPLETED

Honor Graduate 2010 The Potter’s House God’s

Leading Ladies Enrichment Program

The Potter’s House School of Ministry 2011 Graduate

Phi Theta Kappa

National Dean’s List

Minister License

Mentor/Sponsor

Dallas County Juvenile Department Dallas, Texas (Detention Administration)

Arrange meetings, prepare the agenda and organize the calendar for the Superintendent

Prepare type or processes a variety of forms, documents, correspondence, including requisitions, instruments,

bills, payments and/or receipts.

Arrange meetings, prepares agendas, rosters and related materials, and take minutes of meetings. Arranges

and confirms travel reservations.

Assist with the interview process for possible employment. Review applications, verify qualifications/skills,

verify previous employment, schedule interview and prepare packets for the interview panel.

A lead to clerical support staff to provide guidance, training, coordination and monitoring of tasks to ensure

effective and efficient completion.

Maintains/reconciles time and attendance reporting for departmental staff and processes personnel related

forms.

Prepare, type, process a variety of forms and correspondences.

Monitor and maintain inventory of files and supplies

Take messages and/or answer routine inquires

Follow up on pending issues: researching, gathering and preparing information as necessary.

Dallas Independent School District Dallas, Texas (H. I. Holland Elementary School at Lisbon)

Process payroll for bi-weekly and monthly employees in Oracle

Review and edit timecards for bi-weekly and monthly employees in Oracle

Review and balance account information in Cash Pro System

Maintain budget manager reports for Title I and General Funding Accounts

Assist Principal with conducting interviews. Review applications, very qualifications, schedule interview and

prepare documents for the interview.

Provide support for students/parents/faculty and staff members

Assist with enrolling students, completing enrollment forms and entering information

School Partnership Volunteer Coordinator

Coordinate Community Projects

Conduct meetings/training sessions with staff and parents

Prepare training packets and sign-in information for faculty meetings

Maintain adequate records for monthly activity funds/budget for audit

Schedule travel arrangements for trainings and conferences for Principal and Staff

Enter requisitions for supplies in Oracle Finance System

Schedule and organize meetings for staff development meetings

Compare monthly invoices from vendors and enter receipts for supplies in Oracle

Maintain up to date Labor Law information

Typing/filing/Xerox and other duties as assigned

Answer Phone and direct calls to the appropriate personnel/departments

Community Education Partners Dallas, Texas

• Supervise Attendance/Admissions Clerks, Truancy Counselor & Dallas County Constables

Attend Board Meetings and present information

Provide positive support for at-risk students

Input attendance daily into the company’s data base, and DISD database

Input parent/student enrollment information into the database

Process truancy affidavits when needed

Attend court for truancy hearings

Maintain reports, records and files as required by the law

Conduct enrollment sessions with parents/students

Serve as a liaison between the campus and community agencies

Serve as liaison for court hearings

Serve on school committees

Temporary assistant to the Vice President/School Principal

Assisted in personnel. Processing PAF forms, and banking information.

Labor Force Irving, Texas

Process payroll in the payroll system for all workers

Verify timecards and edit hours if necessary for approval

Place workers on various assignments

Make calls to obtain new clients

Liaison between customer and company

Process data entry into the company’s computer system

Submit daily and weekly reports as required

Contact this candidate