Customer Service Medical

IWONA NOWAK

*** ******** ****** ***.*, Brooklyn NY 11222,

Cell .347-***-****

Email: ********@*****.***

OBJECTIVE:

To obtain a position in health care where I can utilize my work experience, thereby allowing opportunities for growth and development.

SUMMARY OF QUALIFICATIONS

• IDX, Eagle, Omni Pro, MDE, Ontrac, Medisoft, MS Excel, MS Word, MS Power Point, Outlook, Adobe Acrobat

• Skilled in CPR, EKG, Hematology, Phlebotomy, Urinalysis, Medical Billing and Coding, Medical Terminology, Medical Office Procedures, Clinical Asepsis

• Highly dedicated professional; self-motivator with excellent customer service, administrative and clinical skills

• Bilingual: English, Polish

PROFESSIONAL EXPERIENCE:

Beth Israel Medical Center -Professional Billing -Audit Analyst- October 2012-January 18, 2013

• Provider based billing, through Eagle, IDX, Omni Pro

• Handled Medicaid Managed Care Report, Straight Medicaid, and Medicare Report, Control D Report

• Registered and Closed visits for patients in Eagle

Beth Israel Medical Center Urology department Externship April 2012- September 2012

• Obtained authorizations for patients undergoing surgery, radiology and office procedures

• Charge and payment posted for insurance companies

• Billed insurance companies directly and verified insurance accuracy

• Called carriers for eligibility/coverage/benefits and referrals

• Registered patients and verified Insurance information in Eagle/ IDX/ Omni Pro

• Performed Checking in for patients for all Doctors’ visits thru Eagle, IDX, Ontrac making sure visits and procedures are secure

Somerset Valet French Dry Cleaners- Front Desk Sales Manager- June 2008-June 2011

• Demonstrated customer service and administrative skills

• Handled clerical duties and cash register operations

• Provided assistance to customers including phone calls and processed invoices

Stefan Lazar- Telemarketer/Real estate Assistant- Sept 2005-June 2006

• Performed general office and administrative duties

EDUCATION

Medical Assistant- - 4.0 GPA September 2012- Present

Sanford Brown Institute, New York, NY-

• EKG, Urinalysis, Hematology, Phlebotomy, Clinical Asepsis, Anatomy and Physiology

Medical Billing and Coding Diploma- February 2011- June 2012

Sanford Brown Institute, New York, NY

Medical Billing and Coding Certificate- 4.0 GPA

• Administrative skills- Health Insurance, Medical Office Procedures; Computerized Billing and Coding

• Medical Terminology in Anatomy and Physiology; Coding skills- CPT4, ICD-9 CM, HCPCS

Bachelor Degree in Economics- October 1999-June 2004

Lazarski University of Commerce and Law, Warsaw, Poland, International Commerce Mayor

AWARDS AND ACCOMPLISHMENTS

Excellent Achievement Awards in: CPR, Health Insurance; Healthcare Systems; Medical Office Accounting;

CPT-4 Invasive/Procedures Coding; Urinalysis; Anatomy and Physiology

Iwona Nowak

658 Humboldt Street apt. 1

Brooklyn, NY 11222

Tel. 347-***-****

Email. ********@*****.***

February 21, 2013

Human Resources Manager

Dear Sir:

I am writing in response to the position you have advertised. My resume is enclosed for your review.

I am confident that my experience, coupled with my drive and enthusiasm, would enable me to make a significant contribution to your organization. I would describe myself as a well-organized, dedicated, results-oriented individual. I never give up I am sure that I would be an asset to your company.

I welcome the opportunity to meet with you to further discuss my qualifications and your needs. I can be reached at 347-***-**** or you can e-mail me at: ********@*****.***.

Thank you for your time and consideration. I am looking forward to hear from you.

Sincerely,

Iwona Nowak

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