Administrative Assistant Customer Service
Resume:
MARY A. RAINERI-PINKSTON
YORK, PA 17404
OBJECTIVE: To obtain a position that will enable me to use my strong
organizational skills, sourcing background, and ability to work well with
people.
Strengths:
(Work independently (Manage workflow
(Create efficient systems and procedures (Opportunity for
advancement
(Interact well with staff and all levels of management (Set
priorities to meet goals in timely manner
EXPERIENCE:
Harley Davidson - York, PA
01/10 - Present
Materials Management /Purchasing
Executive Assistant - Contract Position
Provide administrative and secretarial support for multiple staff members
and overall Office Management. Additional responsibilities include: arrange
luncheons, calendar management (including scheduling appointments and
meetings), distribution of mail, filing, mailing and maintaining purchase
orders to suppliers. Purchase and maintain inventories and supplies for the
Materials Dept Mezzanine area. Create purchasing requisitions in SAP for
various products and service suppliers. Process goods and service payment
invoices for MRO dept. Collect and verify inbound receipts in SAP.
Manufacturing (Fabrication)
Administrative Assistant -Contract Position
Provide secretarial support for the Lead Manufacturing Engineer.
Responsibilities included: Copying and Pasting from Word, Excel and
PowerPoint and copy safety work instructions into QWeb software.
Metso Minerals - York, PA
10/08 - 03/09
GPS Department
Administrative Assistant - Contract Position
Provided administrative and secretarial support for the VP of GPS as well
as the roll-in and roll-out team members. Responsibilities included;
tracked opened and closed issues relating to the transition from the Legacy
system to SAP, arranged luncheons, scheduled travel arrangements, calendar
management. Other duties are as follows: copying, typing correspondences,
faxing, and distribution of mail.
Lifetime Brands, Inc. (The Pfaltzgraff Company) - York, PA
06/00 - 02/08
Global Supply Chain Department
Sourcing /Product Development Specialist
Coordinated the development of new sourced tabletop product for my accounts
such as Nautica and Calvin Klein Licensed ware, Costco Contracts, and
Walmart and Shopko Mass Market programs. On a daily basis corresponded
with overseas factories about the development status of samples, provided
the necessary information such as item number, barcode, and packaging
method, negotiation of first costs to achieve the standard cost structure
for the relevant sourced product. I monitored on-going production process
of gift box artwork and timely shipment of goods. I coordinated with the
Procurement area to plan-out requirements of items and tracking the goods,
worked as the liaison with Warehouse and QA to monitor and communicate
shipping, quality, and delivery. Submitted invoice to accounting for wire
transfer payment.
Global Supply Chain Department Global
Coordinator / Senior Administrative Assistant
Reported directly to the Vice-President of Global Sourcing. In my role, I
coordinated, monitored, and administered development and procurement of
Sourced dinnerware, alternative material, glassware, and resin product
through the product development and introductory phase of the programs. I
scheduled travel arrangements and overseas visas, arranged luncheons, and
inputted expense reports, tracked inventory on supplies as well as many
other typical clerical duties.
QUALIFICATIONS & EDUCATION:
Am a dedicated, conscientious and trustworthy professional with a
reputation as a thorough organizer and skillful problem solver. Am able to
handle multiple projects concurrently, as well as work well under pressure.
Capabilities include: handling customer service, manage inventory control,
and preparing confidential documents and routine correspondence, and
supervision of personnel. Proficient in Microsoft Word, Excel, PowerPoint,
Lotus Organizer, Microsoft Outlook, AS400, JD Edwards software and SAP.
University of Phoenix, Bachelors in Business, 2011
Pennsylvania State University, Associate Degree in Business Administration,
1990
References available upon request
Contact this candidate