Customer Service Project Manager

Viorica Nischan

*** ** *** **.**** Coral.FL

Contact Information **************@*****.*** Cell:

239-***-****

OBJECTIVE

To be employed by a leading industrial company and apply my life long

experience and expertise to our mutual benefit. To build a future of

superior service, dedication and loyalty .

Education

In 1984-1987 I studied in College of Culinary Arts in Ungheni, Moldova

In 1997 -2002 I attended the University of ALECU RUSSO, in Balti, Moldova.

I earned a Bachelor's Degree in Business Administration Title of Manager-

Economist

Personal Skills

Hard working,self-starter

Willingness to take initiative

Strong work ethic

Creative

High energy

Strong mathematical skills

Self motivated

Easily trained

Multi-task

Computer and software skills

Good working knowledge of the various accounting processes

Effective communication skills and inter-personal skills

Technical skills

Bilingual (Rumanian Russian)

Professional Experience and Employment History:

From November 2012 to present I am employed by Marshall's in Gulf Coast

Town Center.

My responsibilities :

Cashier. Costumer Service. Greeting. Sales.

From April-October of 2012 I worked as a Sales Consultant for

Mark Douglas Jewelry Store in Ocean City, MD

My responsibilities were to open and close the store, maintain the

inventory, direct the sales of merchandise, as well as maintain customer

satisfaction and public relations.

From May 2011 I was employed by Tony's Ocean Deck Lounge in Ocean City MD.

Tony's is a large 700 seat full service restaurant. My job title is dining

room supervisor. My responsibilities were greeting costumers and scheduling

and managing the service employees. Performed settlement reports for cash

and credit cards daily.

From January 2010 - May 2011 I was employed as book keeper by Safeway on

Anderson

Rd in McLean, VA 22102.

Completed Safeway Corporate classes for Public Relations

: Responsibilities include

. Supervisor

. Providing public relations and customer service.

. Opening and closing the store

. Till assignment/reconciliation/audit/prepare daily bank deposits.

. Provide account status data on demand.

. General office management. .

. Received and send out mail.

Assisted with inventory in the office and order supplies.

. Answered phone.

Managed certain database in the office

. Western Union, Money Order transactions

From 2006 in 2009

I worked for Termolada Engineering Company in Moscow, Russia as their lead

project manager and coordinator.

Responsibility:

Provided general administrative duties such as document processing and

reviewing

Coordinating and forwarding office mail, filing, copying, faxing, shredding

and other clerical support.

Scheduled and arranged meetings with clients or potential clients.

Assisted with office events.

Other duties as assigned.

From 2000 in 2006

I work for the Fortis Life Insurance Company in Moscow, Russia.

Responsibility:

Planned and supervised all public relations and sales events for the

company.

Did research on potential clients and leads provided by the Sales

Representatives.

Provided support to the Sales Representatives with issuing job estimates

Represented the company at business, community and political events.

Helped to develop the company business plan.

Administrative/clerical duties.

Sales.

Customer service support.

Native Skills/Background

Moldova Citizen and USA permanent resident.

Foreign Language Instructor Romanian/Russian (On demand, Part time)

International Center for Language Studies, Washington, D.C./Branch of the

Defense Language Institute/Department of Foreign Languages (for the

Pentagon, the U.S. State Department).

Taught target foreign language-Romanian to Military/Army, Air Force, Navy

officers and personnel, diplomats, and their spouses, who are

deployed/assigned on long-term missions overseas in countries as

Romania/Moldova/Russia.

Teaching the target language/Romanian/Russian emphasized the development of

the 4 language skills: Reading, Writing, Speaking, Listening/Comprehension.

Tested students.

Developed daily and weekly lesson plans.

Evaluated students' progress.

Gave assignments and reviewed them.

Participated regularly in trainings.

References

Available upon request

Acceptable Fort Myers,Cape

locations: Coral

Total 20 years

experience:

Year of birth: 1969, female

Currently No

employed:

Name & Surname: Viorica Nischan

Phone Number: 239-***-****

City & State: Cape coral

Zip / Postal 33909

Code:

Street Address: 624 2nd Pl

Contact this candidate