Diamond Knox
**** ***** ******** ***, ****** Florida, 32720
*************@*****.***
Education and Certifications
Florida Technical College Deland, Florida 2013
Medical Assistant Technician
Areas of Expertise
Strong communication skills Fast pace learner
Excellent ability to adapt to difficult Capable problem solver
situations Leadership skills
Proficient at excel, word, and PowerPoint Good organizational ski
Professional Experience
Tri County Septic Tank Services Orange City, Florida 2010-2012
Receptionist/cleaner
Operated telephone switchboard to answer, screen, or forward calls, providing information, taking
messages, or scheduling appointments.
Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Filed and maintained records.
Collected, sorted, distributed, or prepared mail, messages, or courier deliveries.
Received payment and record receipts for services
Service, cleaned, and supplied restrooms.
Gathered and empty trash.
Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.
Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Cleaned windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or
squeegees
DeLand Middle School DeLand, Florida 2006-2007
Volunteered Library Assistant
Located library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and
pictures.
Instructed patrons on how to use reference sources, card catalogs, and automated information systems.
Sorted books, publications, and other items according to established procedure and return them to
shelves, files, or other designated storage areas.
References available upon request