Customer Service, Sales, Management

Location:

Posted:

March 01, 2013

Beth Grafstein

*************@*****.***

PROFESSIONAL OBJECTIVE

To attain a position within a firm through which I can fully utilize my unique abilities for exceptional

customer service and sales skills.

SUMMARY OF QUALIFICATIONS

• Specialize in the design and recreation of interior layouts of commercial spaces

• Proficient in AutoCAD, Adobe Photoshop, Microsoft Word and PowerPoint

• Conceive, prepare and deliver presentations

• Ability to multitask

• Highly motivated team player

• Proven leadership skills

• Exceptional communication skills and customer service

• Excellent sales skills

EMPLOYMENT HISTORY

Interior Design: Independent Contractor

• Development of space plan for residential kitchen project

• Advised client for design factors such as hardware selection, color selection, artwork, lighting and

cabinetry and flooring.

Sales/Management: Paper Source; The Right Start; Cradles of Distinction; Bath and Body Works

• Improve functionality of merchandise and window displays in retail environments.

• Execute and maintain visual merchandising standards.

• Evolve interior design and layout of retail space to improve the client experience.

• Demonstrate leadership skills by recruiting, hiring, training and maintaining payroll budget.

• Provide excellent customer service to exceed sales goals and increase store profitability.

Office Manager: Dr. Levine Dermatology

• Schedule appointments in a fast-paced office

• Maintain patient records

• Manage insurance submissions and billing

ACADEMIC BACKGROUND

• Bachelors of Fine Arts in Interior Design, August 2010

Harrington College of Design

Dean’s List

• Western Illinois University

Liberal Arts with concentration in Fashion Merchandising

Portfolio and References available upon request