Bryan London
*** *. ****** ****** *****, Azusa, CA 91702 626-***-**** (H) ( 626-224-
**** (C) ( *****@*******.***
SENIOR LEVEL MARKETING/BUSINESS DEVELOPMENT PROFESSIONAL
Forward-thinking business leader with a history of developing and driving
robust strategies and plans to support organizational growth and success.
* Recognized for expanding the customer base through design and
implementation of marketing plans that effectively communicate product
service and value.
* Confident relationship builder with an ability to establish trust and
loyalty and create solid business partnerships that support growth and
success.
Areas of Expertise
Business Development ( Marketing ( Strategic Planning (
Relationship/Alliance Building ( Staff Management
Banking Industry/Non-profit Expertise ( Program Development/Implementation
( Promotional Communications
Client/Account Services ( Budget Development & Administration ( Fundraising
Professional History
America's Christian Credit Union (formerly Nazarene Credit Union) -
Glendora, California 2004 - August 2011
DIRECTOR OF STRATEGIC PARTNERSHIPS (2010 - 2011)
Drove account development opportunities and efforts to increase loans and
deposits through proactive pursuit of strategic alliances with churches and
affiliated organizations as well as with universities and businesses.
Promoted offerings as representative of the credit union at various events,
while nurturing key relationships to support and advance its immediate and
long-term objectives.
Selected Highlights
* Optimized product visibility through effective use of Twitter for
advertising - targeted and followed potential consumers, and gained 500+
business contacts in return.
* Achieved substantial growth for Adoption Loan program by building a
productive relationship with the largest U.S. adoption agency (Bethany
Christian Services), which provided numerous referrals.
* Secured $850K deposit by developing an account relationship with The
ABBA Fund, a non-profit organization that helps adoptive parents with no-
interest loans; group also opened a business checking and new corporate
VISA account.
VICE PRESIDENT OF MARKETING (2004 - 2010)
Spearheaded product and service promotion programs to optimize credit
union's visibility and brand - created marketing plans and recommended new
products/services to boost customer interest. Drove efforts to reach out to
potential members and hold loyalty of current ones through development of
high-impact communications. In key role as member of CU's senior management
team, directed business development activities; additionally, delivered
quarterly reports for Board meetings. Led, trained, and evaluated
performance of dedicated 4-member team.
Selected Highlights
* Generated $9M in funding with development/launch of Adoption Loan
program in January 2009, which became the credit union's #1 consumer
loan product.
* In 2010, delivered 44.5M in new business by bringing in new leads and
opening multiple new deposit accounts.
* Exceeded goals for new members and business by 17%, while staying within
budget parameters.
Bryan London ( Page 2 ( *****@*******.***
The Domain Group - Seattle, Washington 2002 - 2004
ACCOUNT DIRECTOR
Advanced client fundraising efforts through development of strategic
recommendations and leadership of multi-channel campaigns that incorporated
email, Internet, radio, and telemarketing efforts. Shaped and implemented
marketing plans for a diverse range of non-profit organizations including
The Salvation Army, Promise Keepers, Concerned Women of America, and the
San Diego Rescue Mission.
Selected Highlights
* Played lead role in Promise Keepers achieving 27% over projections for
fundraising efforts by leading highly effective marketing campaigns and
a dedicated fundraising team.
* Exceeded new donor expectations by 37% and achieved uncommon gain in net
income for the Salvation Army's San Diego division through expert
direction of a concentrated new donor acquisition direct mail
Thanksgiving campaign in 2003. Follow-up campaigns led to an impressive
72% retention rate for new donors.
* Led Union Gospel Mission in Seattle to gained 650 new donors (18% above
projections) and net revenue 11% above projections by building a unique
radio strategy that enhanced their reputation within the community.
Nazarene Credit Union - Brea, California 1991 - 2002
ASSISTANT VICE PRESIDENT OF MARKETING (1998-2002)
Piloted development and execution of product and service marketing
strategies, while overseeing business development efforts. Led efforts to
modernize operations and enhance ability to reach customers.
Selected Highlights
* Boosted numbers for new members, new accounts, and deposits through
introduction of an electronic program that launched a highly effective
email marketing campaign.
* Modernized operations by leading team in production of electronic
account that included direct deposit, online banking, credit/debit card,
and access to ATM.
CAREER NOTE: Previous positions as Assistant Director of Marketing for
Nazarene Credit Union and Account Coordinator for Russ Reid Company.
Education & Professional Development
Bachelor of Arts in Business Administration (emphasis in Marketing &
Personnel Management)
Northwest Nazarene University, Nampa, Idaho