Customer Service Data Entry

**** *******

Forest

Houston, Tx.

*****

Phone (281)

***-****

Cell (832)

***-****

Bridjettosborne@h

otmail.com

Bridjett Y. Osborne

Objective To secure a challenging and rewarding position

where I can utilize my strengths, skills and

abilities to grow within the company.

Education North Harris County College - Associate of Science

(Human Services) December 2005

North Harris County College - Advanced Human

Services Certification December 2005

University of Houston-- Human Services-Currently

Attending

Professional The Workforce Solution - Employment Counselor-

experience Conducts or arranges for skills, intelligence, or

psychological testing of applicants, Contacts

employers to solicit orders for job vacancies and

records information on forms to describe duties,

hiring requirements, and related data. Informs

applicants of job duties and responsibilities,

compensation and benefits, work schedules, working

conditions, promotional opportunities, and other

related information. Interviews job applicants to

select people meeting employer qualifications.

Records additional knowledge, skills, abilities,

interests, test results, and other data pertinent

to selection and referral of applicants. Refers

selected applicants to person placing job order,

according to policy of organization. Reviews

employment applications and evaluates work history,

education and training, job skills, compensation

needs, and other qualifications of applicants.

Reviews employment applications and evaluates work

history, education and training, job skills,

compensation needs, and other qualifications of

applicants. March 2008 - September 2011.

The Workforce Solutions - Program Tracking

Specialist- Understanding the Management

Information Systems, Conduct recruitments, Verify

eligibility and employment, Discontinue and

continue financial aid, Review MIS reports. Heavy

computer use, data entry, typing and filing.

February 2001 - March 2008

Chase Bank of Texas - Customer Service

Representative - Providing the public with services

concerning their bank accounts and their

investments. Clerical functions included; Answering

and directing telephone calls, filing, typing and

faxing. Extremely heavy public contact. June 2000 -

February 2001

Texas Department of Human Services- Administrative

Technician IV Provided a variety of clerical and

technical duties in support of professional,

administrative and technical personnel. Unit

typist, file clerk, receptionist, computer

retrieval and storage specialist, distribution of

incoming mail and faxes. Ordering building

supplies. Answering telephone calls and direct

calls accordingly. Replaced Food Stamp Cards, Award

Letters and Medicaid Letters. Computer inquires on

all accounts. Handled all client concerns and

complaints. Typed and prepared cases to be

submitted to the D.A.'s Office for prosecution.

Obtains knowledge in all areas of public relations

and supervisory assistance. December 1991 - June

2000

Summary of Personal Computers, Fax Machines, Copy Machines,

qualifications Printers and various types of software such as:

Microsoft Word, Access, Power Point and Excel

Typing 50 wpm, ten key by touch and sight

Customer Service; Switchboard; Bookkeeping; Filing;

Time keeping

Customer Relations; Excellent

Supervisory experience

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