Customer Service High School

Ross Kozak

**** ************ *****, *********** **, L5R2J3

416-***-**** ********@**********.**

SKILLS AND KNOWLEDGE

Skilled at keeping a professional attitude when working in a legal environment

Transcribing legal taped dictation with the ability to type at 60 wpm

Understanding of incorporating businesses, real estate transactions, and corporate searches

Familiar and able to differentiate between federal and provincial court procedures

Comfortable using MS Office, Teraview, Lexis-Nexis Hotdocs, PC Law, and the Internet

Extensive building, construction and outdoor maintenance knowledge

PERSONAL ATTRIBUTES

Strong interpersonal and communication skills: able to understand legal terminology, and is able to write reports with a strong sense of clarity

Excellent judgment with decision making

Reliable to help motivate and work in a team environment

Capable of working independently without assistance or supervision

Able to work well under pressure, manage and prioritize tasks

Overseen Installation Procedure

Customer Service

Critical Problem Solving

Site Management

Installer/Warehouse manager

Astound Group, Mississauga, ON May 2007 – June 2010

Booth/material prep

Production/stock management

Oversee Installation progress/procedure

Installer/Customer relations

Kiosk furniture June 2010 –June 2011

Ensure the deliveries are made on time

Building and installing furniture products sold

Customer service

Critical problem solving

Customer service/Sales

Unique Exhibits, Toronto, ON July 2011 – Present

Office Management

Customer Service/Sales

Job Site installation Management

Immediate Problem Solving

EDUCATION

OREA

Toronto, ON

Realtor pre-registration segment 2012

Humber College

Toronto, ON 2009 –2012

Paralegal education Diploma

University of Ottawa

Ottawa, ON 2007 –2009

Completed 2 year of an Honors BA in Political Science

St. Joseph’s High School

Mississauga, ON 2003 - 2007

Graduated and obtained a high school diploma

Volunteer Work

Cabbage Town Youth Center

Toronto, ON May 2004 – August 2007

Supervised students during practice

Organized and ran activities for the students

Assisted students with training and summer programs

References Available Upon Request

Contact this candidate