Sales Representative
Resume:
Darryl Smith
Atlanta, Georgia 30314
***********@*****.***
Objective: To work within a company that will utilize my
existing Sales and Customer Service skills while promoting
both personal and professional growth.
Experience: NAARI Housing Counseling Agency
Tucker, Georgia
Sales Manager
Feb 2010 to Feb 2012
? Ran training sessions for new Customer Svc,
Sales Reps and current employees.
? Kept records of customer interactions with the
10-15 sales reps under my supervision to ensure that the
proper mortgage procedures were followed.
? Tracked sales for sales reps while maintaining
company standards on personal sales.
? Made 80-100 cold and warm calls daily to generate
new business.
National Publishing
Group
Atlanta, GA
Inside Sales Representative
March 2003 to Jan 2010
? Supervised a staff of 10-15 telemarketers to upgrade
customer accounts by selling products and services.
? Checked to ensure that the appropriate changes were
made to resolve customer complaints and concerns
? Performed quality control calls to ensure company
protocol was followed.
? Made 80-100 cold and warm calls to generate new
business.
American National Mortgage
Cleveland, Ohio
Senior Loan Officer
June 1995 to Jan 2003
. Supervised 10 loan officers in loan origination
activities.
. Audited files prior to submission to select
appropriate loan products.
. Examined and verified documents for prime and
subprime mortgages
. Prepared and submitted closing documents
. Made 75 cold and warm calls daily to generate new
business
Sears American Siding and Deck Columbus, Ohio
Inside Sales Representative June 1987 to Dec 1994
. Made 80 cold Calls daily to homeowners in
designated areas to set appointments for Outside Sales
force.
. Verified appointments of junior staff
members.
. Handled customer complaints and inquiries.
. Managed telemarketing staff and acted as liason
between inside and outside sales force.
. Ran appointments to fully understand outside sales
demands.
Education: Ohio State
University
References: Available upon request
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