Manager Management
Resume:
VIDYUT. R. MULKI
D**/***, MIG Colony, Gandhi Nagar, Bandra (E), Mumbai-51. Mobile:
Email: ***********@*****.***
Job Objective
Assignments in the area of Operations/ Facilities Management with frontline
companies in the Hospitality Industry, MNC, Call Centre & Hospitals and
manufacturing industries.
Summary of Skills and Experience
. Over 20 years experience (17 Years in India & 3 Years Abroad) in the
Hospitality industry including experience in Hotels as well as
companies providing Management services to hotels, Multinational
companies & hospital
. Extensive experience in providing hospitality services i.e.
Housekeeping, Food & Beverage, Facilities management & maintenance,
Transport, Security, General administration and Staffing & Training to
hospitals & industrial canteens, besides other establishments.
. Qualitative experience in implementation of systems & procedures for
obtaining ISO 9002 certification for Lilavati Hospital.
. Aptitude for imparting training to operational staff at different
levels.
. Diploma in Hotel Management & Catering from YMCA International, Bombay
and Certificate course in Management, F&B, General operation and Unit
Development from Maritime & Oilfield Cab ring Institute
Career Highlights / Organizational Experience
Presently working as a Administration Manager for G&T Oil States
Industries from August 2011 till date
Presently handling three manufacturing units in Taloja
Job Responsibilities
Liaison work dealing with govt agencies like Midc, Gram panchayat,
Police, Fire brigade,
collectors office,Msed, Tashlidars office etc
Handling transport
Communication
Staff canteen, guest houses
Security
Mail Room
General Administration
Rodin Properties Pvt. Ltd. (Red Earth Hotel & Apartments) from August '07
to August 2011
Joined as an Operations Manager in August 2007, promoted as Senior
Operations Manager in September 2008 (PAN India)
. Working as Sr. Operations Manager with Red Earth Apartments
. Reporting to the Director
. Managing staff of all the sites on a PAN India basis for the
Apartments as well as the hotel in Chinchvad, Pune
. Deployed to manage sites at Bangalore, Pune, Gurgaon, Vadodara &
Mumbai.
Job Responsibilities
. Training of all staff at all levels, setting up of Standard operating
procedures for all the sites
. Checking of all Sites, setting up of guest houses, Hotels, large
canteens.
. Business Development
. Cost Planning & Revenue Management
. Managing Housekeeping, Front Office & Food and Beverage departments
for the entire group
. Liaison work with govt agency like Midc,Bmc,Police
. Transport
. Security
1. Asia Motor Works Ltd (Bhuj) from Jan'07 till July 07
As Administration Manager
Job Responsibilities
. Taking care of Catering, Food & Beverage & Plant canteen.
. Oversee the maintenance of high-end housekeeping standards in Plant.
. Imparting Training to staff to ensure compliance with systems &
procedures for Housekeeping and F & B services.
. Creating systems in Cost Control
. Maintaining Systems for Managing Guest Houses, Horticulture General
Admin (Travel desk, Courier, Security, Transport & Protocol Services)
. Keeping record of Regular Guests & VIP Guest requirement of their
Likes & Dislikes.
. Handling Maintenance Services (A/C & Electrical) Handling officers &
Staff Dinning area for 800 PAX's
. Taking care of 3 Guest Houses (Kenson Tower- 60 rooms, City Squire -
For Families & Guests - 45 Bungalows and Jyoti Park - 400-500
Associates)
2. Select Facilities Management (OCS Group) UK from August '01 to
December '05
Worked with the OCS Group which is a company from the UK and operating in
Mumbai as Operation Manager.
Job Responsibilities
. Establishment of systems for Housekeeping at various sites including
Facade
. Cleaning Oversee the maintenance of high-end housekeeping standards
. Impart Training to floor staff to ensure compliance with systems &
procedures for Housekeeping
Achievements
Successfully conceptualized and introduced the following systems at
locations, including World Net
Work Services (WNS) Pune:
. Creating systems in Cost Control
. Maintaining Systems for Managing Guest Houses.
. Keeping record of Regular Guests requirement of their Likes & Dislikes
. Handling of General Administration (Courier, Transport Service, and
Hotel Booking)
. Providing Maintenance Services (A/C & Electrical)
. Handling officers & Staff Dinning area for 350 PAX's
Radhakrishna Corporate Services Pvt Ltd. - Appointed Sr Executive -
Operations
Apr'97 - Aug' 01
Job Responsibilities
. Responsible for all aspects of Facilities management & maintenance
including Housekeeping, F&B services, Purchase of Consumables & Non
Consumables, Maintenance, Security & transport
. Client locations handled include Reliance Industries Guest House,
Adani Willmar- Gujarat, Cabote India Ltd- Mumbai, Tata chemicals-
Mumbai and HDFC Bank-Mumbai
. Scheduling of shifts for operational staff
Achievements
. Creating systems in Cost Control.
. Maintaining Systems for Managing Guest Houses& Planning of Food
Festivals.
. Keeping record of Regular Guests requirement of their Likes &
Dislikes.
. Handling of General Administration (Courier, Transport Service, and
Hotel Booking).
. Providing Maintenance Services (A/C & Electrical).
. Diet camps for Officers & Staff
. Formulated ISO 9002 compliant operational systems d procedures in the
areas of Food & Beverage, General administration, housekeeping,
Laundry, staffing, Production (Training in the kitchen for Diet &
Patient Food), Stores & Kitchen for various Hospitals
. Involved with designing the procedures to implement obtain and
maintain ISO 9002 certification standard in the Hospitality Industry
. Ensure highest standards of hygiene and cleanliness including
Infection Prevention
Key client locations managed include:
. Lilavati Hospital, Mumbai
. Yenepoya Hospital, Mangalore -
. Apollo Hospital, Hyderabad -
. Escorts Hospital, Ludhiana-
. Krishna Heart Hospital, Ahmedabad
. Mahavir Hospital, Surat-
. Cambala Hill Hospital, Mumbai-
Achievements
Successfully conceptualized and introduced the following systems at
locations, including Lilavali Hospital:
. Use of Disinfectants and setting standard guidelines
. Mode of dilution and application of Chemicals
. Modes of use of garbage bags & equipment's for different areas
. Protocols for cleaning of walls & ceilings and scrubbing of floors in
sterile areas
. Color coding of Mops & dusters for different area
. Handling of Infected Linen Disinfection of Cutlery
. Introduction of special diets and colorful trays for the Pediatric
ward.
. Diet camps for Patients.
Inter Gold India Ltd. - Appointed Senior Officer - Administration
Jun'95 - Apr' 97
Job Responsibilities
. Supervise Housekeeping, General administration, Food & Beverage,
Maintenance, Security & Transport for Offices and guest houses
. Recruitment of Staff & deployment of personnel at all levels,
. Taking care of Staff Kitchen & Officers Dinning Area - catering to
about 800 Staff & 200 Officers.
. Dealing with Govt Agencies like Bmc,Police,Midc,Officials from Seepz
etc
Achievements:
. Creating systems in Cost Control.
. Maintaining records of all vehicles used in the company.
. Date of Purchase. Service Date.
. Last Repaired.
. Disposing off old cars
. Noting of daily fuel consumption.
. Planning Diet Menu for Senior Level Employees.
. Maintaining High standard of Hygiene in the Kitchen.
Other Assignments
From Oct'91 to Nov'94 as Housekeeping In charge with Astoria Hotel, Dubai
Responsible for upkeep of highest standards of cleanliness in all areas
From Sept'89 to Oct'91 as Floor Supervisor with Leela Kempinski Hotel,
Mumbai.
Supervise and provide direction & control for the operational staff
From Apr'87 to Mar'89 as Linen Supervisor with Surya Palace, Baroda
Responsible for ensuring provision of clean linen, changing of linen,
maintaining records and liaison with Linen Cleaning companies.
From Jul'86 to Apr'87 as Banquet Supervisor with Hotel Rivera, Ahmadabad
Handling & managing banquet operations to ensure high level of guest
satisfaction
From Apr'84 to Apr'85 as Assistant Food & Beverage Supervisor with Express
Hotels, Baroda
Co-ordination of Food & Beverage supply in the rooms & internal restaurant
Professional Qualifications
. Diploma in Hotel Management & Catering from YMCA International, Bombay in
1983. Did internship at Hotel Taj Aguada, Goa
. Certificate Course in Management, F&B, General Operation & Unit
Development Program from International Maritime & Oilfield Catering
Institute in 2000
Educational Qualifications
. BA from Bombay University in 1985
Date of Birth: 7lh January 1963.
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