Customer Service Quality Control

ROCKY(RAKESH)

apt#***,****-Wyandotte st West,Windsor. Phone: 519-***-****

Email id: *************@*****.***

OBJECTIVE

To obtain employment in a customer service environment where I may utilize my Complete

knowledge and skills Efficiently.

SUMMARY OF SKILLS

Customer Service Skills

• Ability to communicate effectively with the, customers, co-workers and various

levels of management

• Quality control maintenance/satisfaction records

• Quickly and effectively solve customer challenges

• Ability to maintain cash, debit and credit transactions

• Able to maintain stock and inventory

• Ability to handle calls with customers

Additional Skills

• Exceptional time management skills

• Excellent Multitasking abilities

• Have Food handler Certification.

• Have MAC’S Training

• Proficient with MS-word, MS-excel

• Very Good at Typing on Keyboards.

• Ability to work well with minimal supervision

• Equally comfortable working as a team or independently

• Flexible with shifts

EMPLOYEMENT HISTORY

SUMMERFRESH SALADS, Toronto, ONTARIO.

January,2012 - August,2012.

Role : LEAD HAND.

• Ordering the Required Material

• Receiving the Material.

• Maintaining the Container Area.

• Supply to the Packaging Unit

• Inventory.

ROTI CUISINE OF INDIA,Toronto, ONTARIO.

September,2012 - December,2012.

Role: Customer Service.

• Handled the Customers Effectively.

• Serving the Customers.

• Helping in the Kitchen.

• Maintaining the Billing Machine

VOLUNTEERING

Volunteered for Art in the Park event in Windsor.

Volunteered for Carrousel of the Nations 2012 in Windsor.

Designed POSTER and SOUVENIR Booklet for an event Conducted in Andhra

Pradesh, INDIA.

EDUCATION

Completed my Bachelors Degree from J.N.T.U Hyderabad, INDIA.

Pursuing Masters of Engineering in Electrical and Computer Science Engineering at

University of Windsor, Windsor.

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