Customer Service Manager
Resume:
David Nunez
Corona, N.Y. *****
********@***.***
Objective: To acquire a position where I can use my interpersonal skills and abilities to help my
employer and further my growth.
Education: Aviation High School L.I.C, New York
June 2001 High School Equivalency Diploma Awarded
Volunteer Certificate
Work Experience:
12/05-12/11 60 Thompson Hotel New York, New York
House Keeping Supervisor
• Coordinated work activities among departments
• Assured Lobbies and all public spaces consistently receive a thorough cleaning
• Assured all employees accomplish chores to meet hotels standards
• Supervised mini-bar, stock and inventory for alcohol and beverages
• Inspected rooms and gave orders to housemen
• Responded to the needs of hotel guests
6th Columbus Hotel (Property of Thompson Hotels)
6/10-07/10 New York, New York
House Keeping Manager (Temp)
• Managed the house keeping department
• Overlooked and supervised personal of housing keeping staff
• Conducted inspections, setting employees schedules
• Made sure all staff practiced a high level of customer service
• Good knowledge of hotel housekeeping operations
04/99-11/05 IMEX – International Mail Express Flushing, Queens
Data Entry Supervisor/Outbound Manager
• Supervised data entry personal
• Supervised all outbound mail
• Supervised all manifest for correct shipment
• Supervised personal for packing and counting mail shipment
• Operated forklift
Qualifications:
• Knowledge of Opera system, Microsoft word and Excel
• Excellent customer service skills
• Communication skills
• Inventory management
• Team building and Project management
• Bilingual (Spanish/English)
• Management Skills
• Completed eight hour, Sixteen hour, also fireguard preparatory training
course for Security Guards
Contact this candidate