Customer Service Truck Driver

Supporah S. Fryer

*** *** **** ** *** *** Eufaula Al, 36027 Cell: 334-***-****

Objective

To obtain a challenging, full time position in an office, from home or to

monitor activity.

Abilities

. 5 years of customer service

. Excellent written and verbal communication skills.

. Extremely productive in a high volume, high stress

environment.

. Self Starter with a can do attitude.

. Knowledge of Mac's and Pc (excel, words, outlooks,

presentations and more).

Employment History

At&T - Work at home agent - Eufaula Al - 05/08/2012 to Current

. Delivering Undisputed customer service

. Handle billing and Technical Inquires

. Able to setup personal work schedule and work around any

schedule

. Handle regular and business account's

Truck Driver - Al's Trucking - Shreveport Al- 12/5/2011 to 5/22/2012

. Delivered dirt to different locations

. Inspect truck ensure was in proper use

. Almost the same as Kart Crete

Truck Driver - Kart Crete - Bossier City, La - 4/15/2011 to 12/1/2011

. Delivered cement to various locations

. Collect signature and money

. Clean and maintain company equipment

. Going to work as early as 1am is no problem

. Monitored other trucks equipment for dispatch

Technical Support - Teleperformance - Shreveport, LA - 7/19/2011 to

4/15/2011

. Troubleshoot device/sale's/share features and benefits.

. Taking calls and transfer call to correct department

. Troubleshoot cable and handle billing issues.

. Process payment by phone

. Note customer account for issues at hand with detailed

documentations.

. Fixed customer issue.

Customer Service Rep - First American Cash Adv - Eufaula, Al - 5/27/2008 to

7/17/2009

. Process loan applications in person or over the phone, answer

phones, cash personal check, file paper work, made field call's to

customer residents, marketing, and collection calls.

. Conference with customer by phone or in person.

. Check to ensure that appropriate changes were made to resolve

customer problems.

Customer Service Rep - Check Into Cash - Eufaula, Al - 2/14/2008 to

5/27/2008

. Same as the above (First American Cash Advance).

Educations History

Truck Driving - Diesel Driving Academy - Shreveport, La

High School Graduate - Eufaula High School - Eufaula

Reference: Kendra Peterson 334-***-****

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