Management Customer Service

JEFFREY G. KORB

**** ******* ***** ************, ** 46250

812-***-**** abojkw@r.postjobfree.com

CAREER SUMMARY

MANAGEMENT with over 30 years’ experience in business and government sectors; proven ability to lead and manage

multiple teams; consistently achieved results in growth, revenue, operational performance, and profitability; extensive

entrepreneurial background including startup financing f or businesses; f acilitated high-level operational initiatives including

process re-engineering of management and businesses.

PROFESSIONAL EXPERIENCE

6/2012 – Present

Pittsburgh Glass Works (PGW), Evansville, IN

Process Supervisor

Supervises associates successfully in a union environment

Overseer of product production for Toyota, General Motors, Chrysler, Mercedes, BMW, Audi, & Ford Motors

Participated in the collaboration and installation of a $1.2 million dollar new process line for my division

Improved production output to record levels for my division

Coordinated and managed special divisional projects including inventory control & international product shipment

8/2010 – 6/2012

T J MAXX, Evansville, IN

Supervisor

Supervised associates successfully in a union environment

Created a positive working environment for associates in multiple departments resulting in higher output achievement

exceeding OPH expectation 98% of time

Co-chaired Bright Ideas campaign soliciting and impl ementing process improvement ideas from associates on all

three shifts f ocusing on safety, culture and process improvements

Aligned primary production areas within Engineered Standards where previous attempts had failed two years prior

Motivated associates to break records in production output to stores

Supervised and oversaw annual building inventory process

Served as floating supervisor to the entire building in all departments across all three shifts

1/2009 – 9/2010

TEN ADAMS CORPORATION, Evansville, IN

Director of Workforce Development

Developed and delivered training techniques to hospital administrators and staff to reduce turnover, internal costs,

worker’s compensation claims, patient mortality rates, and increase patient/client satisfaction

Created f ormal training presentations to transform hospital cultures

10/2007 – 1/2009

EXECUTIVE BRANCH OF VANDERBURGH COUNTY GOVERNMENT, Evansville, IN

Commissioner and President

Elected political official responsible for oversight of 450 government employees and 14 departments

Administered an annual budget of $110,000,000 for county government

Implemented 23 short and long-term projects including a $35 million road construction project, the largest in

Vanderburgh County history

Created an estimated $3 million of new revenue for Vanderburgh County through leasing of county properties and by

creating a Tax Incentive Fund district

Coordinated and participated in over 75 press conferences, media interviews and public forums

Presented public policy speeches to local residents, businesses and labor unions

Negotiated 4 contracts with the teamsters’ labor union

Coordinated emergency services of the Emergency Management Agency, Sheriff’s Department, and Fire Department

during flooding that affected 1000 homeowners

Facilitated meetings with interest groups to generate ideas for community improvement

Collaborated with city, state, and national political leaders at State Leadership Summit regarding planning and policy

matters for Vanderburgh County

1/2005 – 3/2008

MERRILL LYNCH and OLD NATIONAL INVESTMENTS, Evansville, IN

Financial Advisor/Stock Broker

Studied f or and passed on first attempt Series 7, Series 66, and insurance licenses

Solicited, designed, sold, and installed Merrill Lynch’s largest 401k plan in Evansville valued at over $ million

Built an $11 million client portfolio in less than one year

Managed $40 million in client assets

6/1977 – 12/2004

PEARL LAUNDRY & CLEANERS, Evansville, IN

Owner, Vice-President and Manager of Operations

A corporation established in 1896 operating in a 60,000 square foot facility. Company specialized in commercial linen

supply, uniform rental, retail laundry and dry-cleaning, embroidery and screen-printing of corporate brands

Implemented sales techniques and quality control standards that increased business 9% annually for 20 yrs

Started 4 new corporate divisions: uniform rental, screen printing, embroidery, commercial linen supply f or 3 hospitals,

2 medical clinics, 15 restaurants and 3 large hotels totaling over 2400 rooms

Developed long-term business strategies f or flexible market conditions

Negotiated supply contract with 29 vendors

Analyzed and implemented cost saving energy programs resulting in $100,000 of annual savings

Human resource management for over 110 employees

Maintained EEOC and OSHA safety compliance standards

Prepared budgets and annual profit / loss reports

EDUCATION/LICENSES/CERTIFICATIONS

UNIVERSITY OF EVANSVILLE BS – Business Administration, Evansville, IN 6/1977

Real Estate License for the State of Indiana 12/2003

Securities Series 7 and Series 66 certifications 4/2005

COMMUNITY INVOLVEMENT

Head Coach for Cross Country, Track and Field for University of Evansville

Community Volunteer and Fund Raiser: YMCA Board, Boy Scouts of America Board, Young Life Board, University of

Evansville Alumni Board, Evansville Rescue Mission Board, Deaconess Hospital Foundation, Vanderburgh County

Visitors and Convention Bureau, Evansville Chrysalis

Motivational Public Speaker for business, civic and philanthropic organizations

Eagle Scout

Personal Experience Key Tags

Business Development & Management: Accounting Balance Sheet Experience, Annual Inventory Management, Blue

Print Management, Branded Marketing Campaigns, Budgeting, Budget Management, Building Flow Coordinator,

Business Administration, Business Management, Business Strategies, Business To Business Collaboration, Capital

Procurement, Commercial Laundry Management and Consultant, Corporate Strategist, Corporate Training, Cost Saving

Energy Programs, Crisis Management, Culture Transformation, Distribution Center Facility Management, Division

Management, EEOC Compliance Management, Employee Recruitment, Employee Training, Engineered Standards,

Employee Morale, Entrepreneur, Equipment Procurement & Installation, Facilitator, Facility / Property Management,

Healthcare, Hospital Laundry Services, Human Resource Management, IRS Audits, Manufacturing Facility Management,

Operations Management, OSHA Compliance Management, Profit & Loss Statement Experience, Process Improvement

Training & Implementation, Process Re-Engineering, Project Development, Public Relations, Safety Initiatives, Quality

Control Management, Reorganization, Shift Management, Staff Recruitment, Supply Contract Negotiation, Staff

Reduction, Start Up Financing Procurement, Uniform Rental Management, Union Contract Negotiations, Vendor

Relations, Workforce Development Trainer, Worker Compensation Claims

Government: Budget Negotiations, Department / Employee Management, Elected Office Holder, Government Public

Policy, Press Conferences, Public Speaking, Teamsters Union Negotiations, Tax Incentive Fund (TIF) Development

Extracurricular Activities: College Student Recruiting, Collegiate Head Coach, Corporate Board Member, Fund Raising,

Motivational Public Speaking, Real Estate Project Management

Financial Management: 401 K Planning / Management, Stock / Bond / Mutual Fund / ETF Management, Individual Asset

Portfolio Management, Client Relations, Corporate Accounts Management, Customer Service, Estate Planning,

Professional Licenses / Series 7 / Series 66 / Insurance

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