Post Job Free
Sign in

Customer Service C

Location:
Melbourne, VIC, 3810, Australia
Posted:
February 28, 2013

Contact this candidate

Resume:

Name: Bhargavi Paidi(Bharu)

Address: * ******* ****, ********, ***- 3810

Phone: (03)59412420

Mobile: 042*******

Email: abojjp@r.postjobfree.com

Australian Permanent Resident

Career Objective

My "can-do attitude" sees me following through in all tasks given. I have

proven myself to be honest and reliable when working under pressure and

handling finances. I have good administration and organising skills which

helps me in prioritising my tasks and completing to time frames. I am a

hardworking person and have good attention to detail. I have strong

computer skills and accurate typing speed of 60wpm. I am professional in

appearance and work attitude. I am excited by the opportunities to bring my

skills, knowledge and enthusiasm to your company. I would like to make a

career as an Inbound Customer Service Representative. As a quick learner, I

am willing to undertake any necessary training to ensure my success in the

role.

Skills and Attributes:

> Customer Service

.

Po

s

i

t

i

v

e

"

c

a

n

-

d

o

"

a

t

t

i

t

u

d

e

w

i

t

h

t

h

e

a

b

i

l

i

t

y

t

o

p

r

o

b

l

e

m

s

o

l

v

e

a

n

d

p

r

o

v

i

d

e

a

h

i

g

h

l

e

v

e

l

o

f

customer service.

.

Go

o

d

l

i

s

t

e

n

e

r

a

n

d

c

o

m

m

u

n

i

c

a

t

o

r

w

i

t

h

t

h

e

a

b

i

l

i

t

y

t

o

b

u

i

l

d

r

a

p

p

o

r

t

w

i

t

h

a

w

i

d

e

r

a

n

g

e

o

f

p

e

o

p

l

e

.

.

Fr

i

e

n

d

l

y

a

n

d

p

r

o

f

e

s

s

i

o

n

a

l

a

t

t

i

t

u

d

e

w

i

t

h

s

t

r

o

n

g

c

u

s

t

o

m

e

r

f

o

c

u

s

.

.

Ha

v

e

t

h

e

a

b

i

l

i

t

y

t

o

t

r

o

u

b

l

e

s

h

o

o

t

i

s

s

u

e

s

t

o

f

i

n

d

s

o

l

u

t

i

o

n

s

.

.

Ab

l

e

t

o

m

u

l

t

i

t

a

s

k

a

n

d

w

o

r

k

u

n

d

e

r

p

r

e

s

s

u

r

e

w

h

i

l

s

t

m

a

i

n

t

a

i

n

i

n

g

a

p

o

s

i

t

i

v

e

a

t

t

i

t

u

d

e

.

> IT Skills

.

Hi

g

h

l

e

v

e

l

o

f

c

o

m

p

u

t

e

r

l

i

t

e

r

a

c

y

a

n

d

s

t

r

o

n

g

M

S

O

f

f

i

c

e

s

k

i

l

l

s

.

.

Ex

p

e

r

i

e

n

c

e

w

i

t

h

M

Y

O

B

a

n

d

P

u

b

l

i

s

h

e

r

.

.

Go

o

d

k

n

o

w

l

e

d

g

e

o

f

M

y

-

S

Q

L

d

a

t

a

b

a

s

e

.

. Accurate typing speed of 60wpm.

> Communication Skills

.

Go

o

d

c

o

m

m

u

n

i

c

a

t

i

o

n

s

k

i

l

l

s

w

i

t

h

t

h

e

a

b

i

l

i

t

y

t

o

l

i

a

i

s

e

w

i

t

h

p

e

o

p

l

e

f

r

o

m

a

l

l

l

e

v

e

l

s

.

.

We

l

l

-

p

r

e

s

e

n

t

e

d

a

n

d

p

r

o

f

e

s

s

i

o

n

a

l

w

i

t

h

d

e

m

o

n

s

t

r

a

t

e

d

e

x

p

e

r

i

e

n

c

e

i

n

p

r

o

v

i

d

i

n

g

f

i

r

s

t

p

o

i

n

t

o

f

c

o

n

t

a

c

t

f

a

c

e

t

o

f

a

c

e

a

n

d

o

v

e

r

t

h

e

p

h

o

n

e

.

.

Ma

t

u

r

e

a

n

d

p

r

o

f

e

s

s

i

o

n

a

l

a

p

p

r

o

a

c

h

w

i

t

h

p

r

o

v

e

n

a

b

i

l

i

t

y

t

o

m

a

n

a

g

e

c

o

m

p

l

e

x

t

a

s

k

s

t

h

r

o

u

g

h

t

o

c

o

m

p

l

e

t

i

o

n

.

> Team work

.

S

t

r

o

n

g

t

e

a

m

s

p

i

r

i

t

a

n

d

t

h

e

a

b

i

l

i

t

y

t

o

w

o

r

k

h

a

r

m

o

n

i

o

u

s

l

y

i

n

a

t

e

a

m

e

n

v

i

r

o

n

m

e

n

t

.

.

A

b

i

l

i

t

y

t

o

t

a

k

e

d

i

r

e

c

t

i

o

n

s

f

r

o

m

m

a

n

a

g

e

m

e

n

t

a

n

d

a

c

t

q

u

i

c

k

l

y

.

.

H

i

g

h

l

y

m

o

t

i

v

a

t

e

d

s

e

l

f

-

s

t

a

r

t

e

r

w

h

o

c

a

n

a

c

c

e

p

t

r

e

s

p

o

n

s

i

b

i

l

i

t

i

e

s

a

n

d

w

o

r

k

t

o

d

e

a

d

l

i

n

e

s

.

.

P

r

o

a

c

t

i

v

e

m

a

n

n

e

r

w

i

t

h

s

t

r

o

n

g

o

r

g

a

n

i

z

a

t

i

o

n

a

l

s

k

i

l

l

s

a

n

d

a

b

i

l

i

t

y

t

o

p

r

i

o

r

i

t

i

z

e

.

.

Ha

v

e

a

l

w

a

y

s

s

t

e

p

p

e

d

u

p

i

n

t

i

m

e

s

o

f

n

e

e

d

a

n

d

a

s

s

i

s

t

t

e

a

m

p

e

e

r

s

.

Education/ Certificates:

2011 Certificate 1 Vocational

preparation/business/communication from AETS.

2011

Curren

tly

doing

Certif

icate

IV in

Busine

ss

Admini

strati

on

(onlin

e)

from

Acumen

Insti

tute

Of

Furthe

r

Educat

ion,

Richmo

nd,

Victor

ia.

2010.

C

e

r

t

i

f

i

c

a

t

e

i

n

O

f

f

i

c

e

A

d

m

i

n

i

s

t

r

a

t

i

o

n

a

n

d

M

Y

O

B

f

r

o

m

A

M

E

S,

V

i

c

t

o

r

i

a,

A

u

s

t

r

a

l

i

a

.

Certificates

. Certificate in FIRST AID.

. Working with children check.

. Certificate in Assess and Deliver Services To Clients With Complex

Needs from Community Information Victoria Inc. in 2009.

. Achieved two Appreciation Certificates from Dandenong Mayer for my

Administration Assistant volunteer Work at Springvale Community Aid

and Advice Bureau Centre, Victoria.

Employment History:

Employment Period: September 2010 to today

Employer: Target Pvt. Ltd. (Worked at Malvern and currently working at

Pakenham)

Position: Casual Customer Service Representative

Role and duties:

. Promoting the products to the customers.

.

Fu

r

n

i

s

h

i

n

g

i

n

f

o

r

m

a

t

i

o

n

r

e

q

u

e

s

t

e

d

b

y

t

h

e

c

u

s

t

o

m

e

r

s

.

.

Wo

r

k

e

d

a

t

t

h

e

r

e

g

i

s

t

e

r

s,

f

i

t

t

i

n

g

r

o

o

m,

d

o

o

r

g

r

e

a

t

e

r

a

n

d

a

l

s

o

o

n

t

h

e

f

l

o

o

r

.

.

An

s

w

e

r

i

n

g

a

n

y

q

u

e

r

i

e

s

t

o

t

h

e

c

u

s

t

o

m

e

r

s

f

a

c

e

t

o

f

a

c

e

a

n

d

a

l

s

o

v

i

a

p

h

o

n

e

.

.

De

m

o

n

s

t

r

a

t

e

t

h

e

p

r

o

d

u

c

t

s

t

o

c

u

s

t

o

m

e

r

s

i

d

e

n

t

i

f

y

i

n

g

t

h

e

i

r

n

e

e

d

s

a

n

d

p

r

o

v

i

d

e

e

f

f

e

c

t

i

v

e

s

o

l

u

t

i

o

n

s

f

o

r

t

h

e

i

r

q

u

e

r

i

e

s

.

.

Ex

p

l

a

i

n

n

e

w

o

f

f

e

r

s,

p

r

o

d

u

c

t

f

e

a

t

u

r

e

s

a

n

d

s

h

o

w

t

h

e

b

e

n

e

f

i

t

s

t

h

e

y

c

a

n

g

e

t

f

r

o

m

t

h

e

o

f

f

e

r

.

.

Re

s

p

o

n

s

i

b

l

e

f

o

r

o

p

e

r

a

t

i

n

g

m

u

l

t

i

p

l

e

p

r

o

c

e

s

s

i

n

g

s

y

s

t

e

m

s,

a

n

s

w

e

r

i

n

g

t

h

e

p

h

o

n

e

a

n

d

g

r

e

e

t

i

n

g

t

h

e

c

u

s

t

o

m

e

r

s

w

i

t

h

t

h

e

f

r

o

n

t

d

e

s

k

.

Employment period: November 2012 to January 2013

Employer: Alex Scott Real Estate, Berwick.

Position: Casual Receptionist

Role and duties:

. Maintained familiarly with office listings, including property

advertisements, so an enquiry can be directed to the most appropriate

member of staff promptly.

. Handled confidential information, including rental applications and

copies of personal identification documents.

. Receiving and processing of incoming and outgoing mail.

. Ensured that the rental receipts have been handled in accordance with

the office procedures.

. Provided assistance in the administration and maintenance of company

records.

. Collected rent from tenants and issuing receipts using RP program

package.

. Assisted with enquiries for rental premises both on the phone and face

to face.

. Maintained a high professional and ethical profile in accordance with

industry and company standards.

Employment Period: November 2008 to June 2010

Employer: Springvale Community Aid and Advice Bureau, Springvale

Position: Office Assistant (Volunteer)

Role and duties:

.

Da

t

a

E

n

t

r

y

w

o

r

k

a

n

d

M

S

w

o

r

d

d

o

c

u

m

e

n

t

a

t

i

o

n

.

.

In

t

e

r

a

c

t

i

n

g

w

i

t

h

a

g

e

n

c

i

e

s

t

o

h

e

l

p

c

l

i

e

n

t

s

f

i

n

d

t

h

e

r

e

l

e

v

a

n

t

c

o

m

m

u

n

i

t

y

i

n

f

o

r

m

a

t

i

o

n

.

.

As

s

i

s

t

i

n

g

e

m

p

l

o

y

e

e

s

a

n

d

v

o

l

u

n

t

e

e

r

s

w

i

t

h

c

o

m

p

u

t

e

r

r

e

l

a

t

e

d

i

s

s

u

e

s

.

Employment Period: August 2008 to November 2008

Employer: Youth Links, Noble Park

Position: Reception/ Office Assistant (Volunteer)

Role and duties:

.

H

a

n

d

l

e

d

h

i

g

h

v

o

l

u

m

e

s

o

f

c

a

l

l

s

.

.

As

s

i

s

t

i

n

g

t

h

e

c

l

i

e

n

t

s

o

n

t

h

e

c

o

m

p

u

t

e

r

.

.

As

s

i

s

t

i

n

g

t

h

e

a

d

m

i

n

i

s

t

r

a

t

o

r

i

n

g

e

n

e

r

a

l

a

d

m

i

n

d

u

t

i

e

s

.

Employ

ment

Period

:

August

2005

to

August

2007

Employ

er:

Hutch

Teleco

mmunic

ations

Pvt.

Ltd.,

Hydera

bad,

India

Positi

on:

Call

Centre

Opera

tor

Role

and

duties

:

.

De

m

o

n

s

t

r

a

t

e

d

a

b

i

l

i

t

y

t

o

p

r

o

c

e

e

d

a

h

i

g

h

l

e

v

e

l

o

f

c

u

s

t

o

m

e

r

p

r

o

b

l

e

m

/

d

i

s

p

u

t

e

r

e

s

o

l

u

t

i

o

n

w

i

t

h

i

n

s

p

e

c

i

f

i

e

d

t

i

m

e

f

r

a

m

e

s

.

.

Hi

g

h

t

o

l

e

r

a

n

c

e

l

e

v

e

l

s

a

n

d

p

r

o

v

e

n

a

b

i

l

i

t

y

t

o

h

a

n

d

l

e

a

n

d

r

e

s

o

l

v

e

h

i

g

h

v

o

l

u

m

e

s

o

f

c

o

m

p

l

e

x

c

u

s

t

o

m

e

r

c

a

l

l

s

.

.

Go

o

d

l

i

s

t

e

n

i

n

g

s

k

i

l

l

s

w

i

t

h

t

h

e

a

b

i

l

i

t

y

t

o

u

s

e

q

u

e

s

t

i

o

n

i

n

g

t

e

c

h

n

i

q

u

e

s

t

h

a

t

r

e

s

u

l

t

i

n

u

n

d

e

r

s

t

a

n

d

i

n

g

t

h

e

c

u

s

t

o

m

e

r

'

s

p

r

o

b

l

e

m

s

o

r

n

e

e

d

s

.

.

De

m

o

n

s

t

r

a

t

e

d

a

b

i

l

i

t

y

t

o

f

i

n

d

s

o

l

u

t

i

o

n

s

t

h

a

t

m

e

e

t

c

u

s

t

o

m

e

r

n

e

e

d

s

a

n

d

a

c

h

i

e

v

e

K

P

I

'

s

.

Hobbies :

> Playing Badminton

> Cooking Indian food

> Gardening

References:

Name: Gail Iacuone

Title: Supervisor

Company Name: Target Pvt. Ltd., Pakenham.

Phone No.: (03) 59410100

Mobile No.: 040*******

Name: Michelle Jones

Title: Property Manager

Company Name: Alex Scott Real Estate, Berwick

Phone No.:(03) 9707 2000

Mobile No.: 043*-***-***



Contact this candidate